Side-by-side comparison
Turn customer support into a growth engine with an AI chatbot that works while you sleep.
| Metric | ibots | Moose AI Chatbot & Live Chat |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 486 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements |
On the measured data here, Moose AI Chatbot & Live Chat leads on more dimensions (3 vs 1). Pick ibots if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: ibots audit • Moose AI Chatbot & Live Chat audit
| Field | ibots | Moose AI Chatbot & Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 77/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| — |
| 2 |
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Feb 2026 | Aug 2023 |
|---|
| Listed |
|---|
None
| Keyword | ibots | Moose AI Chatbot & Live Chat |
|---|---|---|
| messenger chat | #97 | #32 |
| inbox | #139 | #5 |
Not featured in any section recently.
| Signal | ibots | Moose AI Chatbot & Live Chat |
|---|---|---|
| Average rating | — | 5.0 ★ (486) |
| Rating distribution | 5— 4— 3— 2— 1— | 598% 41% 30% 20% 10% |
No reviews yet.
Great app so far! Ame was super helpful and kind in reply to my questions.
Thanks Ann to help me for my problem about the chatbot <3
We installed this app on two of our separate Shopify stores, but much to our surprise each store ended up with differing versions of the app. With Paige's clear understanding of the issue and persistence, she ensured both stores used the same version for styling & functionality continuity. We were very happy with Paige
Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!
Both ibots and Moose AI Chatbot & Live Chat offer a free plan. ibots lists no paid plan with a published price; Moose AI Chatbot & Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Moose AI Chatbot & Live Chat holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Moose AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (486 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: ibots has 0 published reviews; Moose AI Chatbot & Live Chat has 486 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. ibots and Moose AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ibots" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Support and app itself works flawless. Especially Mabel from support team has been very helpful!