HumanTouch: Helpdesk & Chat for Shopify
- Category rank
- #25 in Helpdesk
- Price
- Free plan
- Listing audit
- 88/100
HumanTouch: Helpdesk & Chat is a Shopify App Store app by Human Touch Technologies Inc., launched June 2026. With a rating of 5.0★ from 3 reviews, it currently ranks #25 in the Helpdesk category.
HumanTouch: Helpdesk & Chat is the #25 ranked Helpdesk app on Shopify, with a 5.0 average rating from 3 reviews, with a free plan available, as of Oct 2, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 2, 2026
HumanTouch: Helpdesk & Chat ranks #25 of 309 in Helpdesk on Shopify. It holds a 5.0★ average from 3 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Only 3 reviews — the average can still move with a few new ratings
About HumanTouch: Helpdesk & Chat
How HumanTouch: Helpdesk & Chat works
We believe Customer Support should always have a HumanTouch.
Our platform brings email & live chat messages into one Shopify-native inbox. View orders, issue refunds, and manage tickets in the simplest way possible. Save even more time with our AI assistant Hewie, who can help you pull order details in real-time and auto-draft responses. Edit & verify all AI-generated messages before hitting send.
Handle repetitive inquires with automations, and save time with saved replies + internal notes.
Screenshots
