Konvo: AI Support & Marketing for Shopify App Store
By Konvo AI
Konvo: AI Support & Marketing is the #174 ranked chat app on Shopify, with a 5.0 average rating from 12 reviews, priced from $155/month, as of July 9, 2026.
Konvo: AI Support & Marketing is a Shopify App Store app by Konvo AI, launched March 2024. With a rating of 5.0★ from 12 reviews, it currently ranks #174 in the Chat category.
AppRanks data: Konvo: AI Support & Marketing ranks #174 in Chat on Shopify App Store, placing it in the top 45% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Konvo: AI Support & Marketing is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 12 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Konvo AI — established developer track record
Cons
- −Limited review base (12) — ratings can shift significantly with new feedback
- −Paid-only pricing (From $155/month) — evaluation requires committing payment details
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About Konvo: AI Support & Marketing
How Konvo: AI Support & Marketing works
Boost customer engagement with Konvo's Conversational AI platform. Automate customer interactions, including order management with live tracking, edits, and shipping updates. Help shoppers find the right products with AI-driven recommendations. Re-engage past buyers through automated marketing campaigns with higher engagement rates than email. Unify all customer interactions across WhatsApp, LiveChat, and CRMs to streamline operations and drive growth.
Screenshots
Key features
- Order Management: Live tracking, order edits & seamless shipping updates.
- Product Recommendations: AI guides customers to the right product every time
- Broadcasts & Flows: AI-powered campaigns & automations designed to engage.
- Multichannel AI: Connect WhatsApp, LiveChat & CRMs to unify customer interaction
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- API AccessIntegrate with external systems using a robust API for data exchange.Niche
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.table-stakes
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Klaviyo IntegrationConnect with Klaviyo for powerful email marketing automation.
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Automated Order ManagementStreamline and manage orders automatically for efficiency.Niche
- Automated TrackingAutomatically collect and analyze data without manual input.
- Customer EngagementEnhance interactions and build relationships with customers effectively.Niche
- Live SupportAccess real-time support through chat or online assistance.Niche
- Shipping UpdatesProvide real-time shipping updates to customers.Common
- WhatsApp IntegrationIntegrate WhatsApp for seamless communication with customers.Niche
Pricing plans
START155/month
|
SCALE249/month
|
Category rankings
As of Jul 9, 2026- Chat#174of 387Top 45%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Konvo: AI Support & Marketing ranks for 19 keywords across Shopify App Store. Here are the top 3:
- 1.livechatRank #25
- Rank #60
- Rank #62
Competitors & alternatives
Konvo: AI Support & Marketingdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Konvo: AI Support & Marketing?
Konvo: AI Support & Marketing is an app for Shopify. It currently holds a 5.0-star rating from 12 merchant reviews, and it has been listed on the marketplace since 2024. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Konvo AI.
Is Konvo: AI Support & Marketing free?
Konvo: AI Support & Marketing does not offer a permanent free plan on Shopify. Pricing starts at 155, and the listed tiers are START, SCALE. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Konvo: AI Support & Marketing?
Konvo: AI Support & Marketing is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Konvo: AI Support & Marketing rank on Shopify?
Konvo: AI Support & Marketing currently sits at position #174 in the Chat category on Shopify. That places it in the top 45% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Konvo: AI Support & Marketing integrate with?
Konvo: AI Support & Marketing lists 6 integrations on its Shopify marketplace page. The most prominent are Freshdesk, Gorgias, Klaviyo, Salesforce, WhatsApp, Zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.