Helpwise is the #105 ranked helpdesk app on Shopify, with a free plan available, as of July 9, 2026.
Helpwise is a Shopify App Store app by Helpwise, launched February 2020.
AppRanks data: Helpwise ranks #105 in Helpdesk on Shopify App Store, placing it in the top 49% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Helpwise is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Helpwise?
See Helpwise's alternatives ranked by audit score, rating, and review velocity.
About Helpwise
Screenshots
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Zoho CRM IntegrationIntegrate with Zoho CRM to manage customer relationships effectively.
Pricing plans
Free |
Category rankings
As of Jul 9, 2026- Helpdesk#105of 216Top 49%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Helpwise ranks for 2 keywords across Shopify App Store. Here are the top 2:
Competitors & alternatives
Helpwisedoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Helpwise?
Helpwise is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2020. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Helpwise.
Who uses Helpwise?
Helpwise is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Helpwise rank on Shopify?
Helpwise currently sits at position #105 in the Helpdesk category on Shopify. That places it in the top 49% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Helpwise integrate with?
Helpwise lists 6 integrations on its Shopify marketplace page. The most prominent are Hubspot, JustCall, Pipedrive, Twilio, Zapier, Zoho. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.