ShopLite: Smart AI Chatbot is the #183 ranked helpdesk app on Shopify, with a free plan available, as of Sep 5, 2026.
ShopLite: Smart AI Chatbot is a Shopify App Store app by Zitrino LLC, launched April 2025.
AppRanks data: ShopLite: Smart AI Chatbot ranks #183 in Helpdesk on Shopify App Store, placing it in the top 70% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ShopLite: Smart AI Chatbot is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zitrino LLC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About ShopLite: Smart AI Chatbot
How ShopLite: Smart AI Chatbot works
Shoplite is an AI sales and support agent for online stores. It helps shoppers discover products, get size and fit guidance, and receive answers about orders and store policies. Manage storefront chat and WhatsApp from one inbox, review customer context, and hand conversations to a team member when needed. Shoplite also reveals common questions, product gaps, conversation trends, and recommended actions. Customize its knowledge, tone, appearance, guardrails, and triggers to match your brand.
Screenshots
Key features
- Guide shoppers with personalized product recommendations and bundles
- Answer FAQs, policies, and order questions with real-time AI chat
- Manage storefront chat and WhatsApp from one shared team inbox
- Reveal shopper questions, product gaps, trends, and recommended actions
- Customize AI knowledge, tone, appearance, guardrails, and triggers
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.common
- All Basic Plan FeaturesAccess all features included in the Basic Plan.niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.common
- Basic Plan Plus FeaturesEnjoy additional features beyond the standard basic plan offerings.
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Dedicated Manager SupportReceive personalized assistance from a dedicated support manager.
- Email ChatIntegrate email communication within your chat platform.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.common
- EncryptionUse encryption techniques to secure data and communications.common
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Gmail IntegrationConnect your site with Gmail for seamless email communication.common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Outlook IntegrationConnect your site with Microsoft Outlook for email and calendar management.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- ReportingGenerate and view reports on various metrics and data.common
- Review Request AutomationSend and manage requests for feedback and reviews.common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.common
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Order ManagementManage and track all customer orders efficiently.niche
- Real-Time Order TrackingTrack orders in real-time for accurate delivery information.
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.common
Pricing plans
Basic21/month
|
Plus59/month
|
Most popular Pro109/month
|
Pro249/month
|
Category rankings
As of Sep 6, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ShopLite: Smart AI Chatbot ranks for 12 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
ShopLite: Smart AI Chatbot doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is ShopLite: Smart AI Chatbot?
ShopLite: Smart AI Chatbot is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zitrino LLC.
Is ShopLite: Smart AI Chatbot free?
ShopLite: Smart AI Chatbot does not offer a permanent free plan on Shopify. Pricing starts at 21, and the listed tiers are Basic, Plus, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ShopLite: Smart AI Chatbot?
ShopLite: Smart AI Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does ShopLite: Smart AI Chatbot rank on Shopify?
ShopLite: Smart AI Chatbot currently sits at position #183 in the Helpdesk category on Shopify. That places it in the top 70% of 263 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.