ShopLite: Smart AI Chatbot is the #155 ranked helpdesk app on Shopify, with a free plan available, as of July 8, 2026.
ShopLite: Smart AI Chatbot is a Shopify App Store app by Zitrino LLC, launched April 2025.
AppRanks data: ShopLite: Smart AI Chatbot ranks #155 in Helpdesk on Shopify App Store, placing it in the top 73% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ShopLite: Smart AI Chatbot is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zitrino LLC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About ShopLite: Smart AI Chatbot
How ShopLite: Smart AI Chatbot works
ShopLite is an AI-powered assistant built to simplify support and boost shopper engagement. It helps customers browse products, get instant answers to common questions, and track their orders in real time. You can personalize the assistant’s tone, language, and appearance to match your brand. Designed to work around the clock in 100+ languages, ShopLite reduces manual support tasks - letting you streamline operations while keeping customers happy.
Screenshots
Key features
- Automate FAQs and support with real-time AI chat assistance
- Offers personalized product recommendations based on customer behavior.
- Tracks orders and provides real-time updates on shipment status.
- Handles inquiries and support for both logged-in and guest users.
- Available 24/7 with advanced analytics and multi-language AI assistance.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.Common
- All Basic Plan FeaturesAccess all features included in the Basic Plan.Niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Common
- Basic Plan Plus FeaturesEnjoy additional features beyond the standard basic plan offerings.
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Dedicated Manager SupportReceive personalized assistance from a dedicated support manager.
- Email ChatIntegrate email communication within your chat platform.Differentiator
- EncryptionUse encryption techniques to secure data and communications.Common
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Gmail IntegrationConnect your site with Gmail for seamless email communication.Common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Outlook IntegrationConnect your site with Microsoft Outlook for email and calendar management.Niche
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- ReportingGenerate and view reports on various metrics and data.Common
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Automated Order ManagementStreamline and manage orders automatically for efficiency.Niche
- Real-Time Order TrackingTrack orders in real-time for accurate delivery information.
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
Pricing plans
Basic21/month
|
Plus59/month
|
Most popular Pro109/month
|
Pro249/month
|
Category rankings
As of Jul 8, 2026- Helpdesk#155of 215Top 73%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ShopLite: Smart AI Chatbot ranks for 12 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
ShopLite: Smart AI Chatbotdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is ShopLite: Smart AI Chatbot?
ShopLite: Smart AI Chatbot is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zitrino LLC.
Is ShopLite: Smart AI Chatbot free?
ShopLite: Smart AI Chatbot does not offer a permanent free plan on Shopify. Pricing starts at 21, and the listed tiers are Basic, Plus, Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ShopLite: Smart AI Chatbot?
ShopLite: Smart AI Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does ShopLite: Smart AI Chatbot rank on Shopify?
ShopLite: Smart AI Chatbot currently sits at position #155 in the Helpdesk category on Shopify. That places it in the top 72% of 215 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does ShopLite: Smart AI Chatbot integrate with?
ShopLite: Smart AI Chatbot lists 5 integrations on its Shopify marketplace page. The most prominent are Gmail, Hubspot, Outlook, Salesforce, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.