- Category rank
- #1038 in Chat
- Price
- Free plan
- Listing audit
- 79/100
FormalChat is a Shopify App Store app by FirasCodes, launched May 2026.
FormalChat is the #1038 ranked Chat app on Shopify, with a free plan available, as of Nov 6, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 6, 2026
FormalChat ranks #1038 of 1,153 in Chat on Shopify. It has no reviews on Shopify yet. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About FormalChat
How FormalChat works
FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time. You manage all conversations from a web dashboard or the FormalChat native and PWA mobile apps, and get push notifications when customers are waiting.
Screenshots
