Side-by-side comparison
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Add an AI chat widget to your store in minutes. Capture leads and hand off to your team instantly.
| Metric | Chaty Chat Buttons & WhatsApp | FormalChat |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 335 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Languages | 1 supported |
On the measured data here, Chaty Chat Buttons & WhatsApp leads on more dimensions (3 vs 1). Pick FormalChat if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chaty Chat Buttons & WhatsApp audit • FormalChat audit
| Field | Chaty Chat Buttons & WhatsApp | FormalChat |
|---|---|---|
| Tagline | ||
| Listing audit | 88/100 listing audit | 79/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 1 supported |
| Listed since | Nov 2019 | May 2026 |
|---|
| Listed |
|---|
| Keyword | Chaty Chat Buttons & WhatsApp | FormalChat |
|---|---|---|
| ai live chat | #43 | #48 |
Not featured in any section recently.
| Signal | Chaty Chat Buttons & WhatsApp | FormalChat |
|---|---|---|
| Average rating | 4.9 ★ (335) | — |
| Rating distribution | 597% 42% 30% 20% 11% | 5— 4— 3— 2— 1— |
simple and easy to use and not conflict with meta business suite
Both Chaty Chat Buttons & WhatsApp and FormalChat offer a free plan. Chaty Chat Buttons & WhatsApp lists no paid plan with a published price; FormalChat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
AppRanks cannot separate these two on rating, because neither publishes one. Chaty Chat Buttons & WhatsApp does carry the larger published review base (335 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chaty Chat Buttons & WhatsApp has more published reviews to read for user-reported install experience (335 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chaty Chat Buttons & WhatsApp has 335 published reviews; FormalChat has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chaty Chat Buttons & WhatsApp and FormalChat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FormalChat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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