ELX Chatbot: AI & Live Chat for Shopify App Store
ELX Chatbot: AI & Live Chat is a Shopify app, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 9, 2026.
ELX Chatbot: AI & Live Chat is a Shopify App Store app by EchoLogyx Ltd, launched August 2025. With a rating of 5.0★ from 1 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ELX Chatbot: AI & Live Chat is a category-leading Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by EchoLogyx Ltd — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About ELX Chatbot: AI & Live Chat
How ELX Chatbot: AI & Live Chat works
ELX Chatbot Shopify App is built specifically for Shopify Stores, ensuring a smooth, one-click installation process. Unlike generic chatbots, it directly connects with your Shopify store’s data, making setup quick and efficient. Its powerful AI is designed to constantly learn from your users’ interactions to provide accurate answers. Whether it is to provide the right product suggestions or answer questions regarding orders, ELX ChatBot ensures that your customers are getting the right answers.
Screenshots
Key features
- Customize the chatbot’s design to perfectly match your brand style.
- Auto-sync your products so the chatbot can recommend them instantly.
- Let customers ask “Where’s my order?” and get real-time order updates.
- Train the bot with your FAQs and let AI to auto-respond to common questions.
- Integrates with Facebook Business, Instagram Business and other platforms
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat and Email SupportAccess support through both chat and email for flexible communication.
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Email SupportGet support via email for detailed inquiries and assistance.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Unlimited FAQsCreate an unlimited number of FAQs to address customer queries.Niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- WhatsApp MarketingUtilize WhatsApp for targeted marketing campaigns and customer engagement.
- AI-Powered ChatbotDeploy an AI-powered chatbot to assist customers with inquiries and support.Niche
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- Order InquiriesHandle customer inquiries regarding their orders efficiently.Niche
Pricing plans
Starter249/month
|
Bronze349/month
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Most popular Silver649/month
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Gold799/month
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Keyword rankings
ELX Chatbot: AI & Live Chat ranks for 25 keywords across Shopify App Store. Here are the top 3:
- Rank #4
- Rank #13
- Rank #37
Competitors & alternatives
AppRanks tracks competitor sets per category. For ELX Chatbot: AI & Live Chat, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is ELX Chatbot: AI & Live Chat?
ELX Chatbot: AI & Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2025. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by EchoLogyx Ltd.
Is ELX Chatbot: AI & Live Chat free?
ELX Chatbot: AI & Live Chat does not offer a permanent free plan on Shopify. Pricing starts at 249, and the listed tiers are Starter, Bronze, Silver. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
What does ELX Chatbot: AI & Live Chat integrate with?
ELX Chatbot: AI & Live Chat lists 5 integrations on its Shopify marketplace page. The most prominent are Facebook Business, Instagram Business, Slack, Support Email, Whatsapp Business. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.