ELX Chatbot vs Tidio

Side-by-side comparison

ELX Chatbot

5.0·1reviews

ELX Chatbot: An AI-Powered 24/7 Sales Assistant to support your customers.

shopifyFree plan available

Change

New comparison

Tidio

4.8·1.4kreviews

Sell more and handle customer support with an AI chatbot, live chat and email helpdesk.

shopifyFree plan available

Change

At a glance

9 metrics · ★ = leads on this metric

Feature comparison between ELX Chatbot: AI & Live Chat and Tidio: AI Chatbot & Live Chat
Metric	ELX Chatbot: AI & Live Chat	Tidio: AI Chatbot & Live Chat
Rating	★ 5.0 ★	4.8 ★
Total reviews	1	★ 1.4k
Free plan	Yes	Yes
Pricing	Free plan available	Free plan available
Pricing tiers	4 tiers	4 tiers
Listed features	5	5
Featured placements	—	1
Languages

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, Tidio leads on more dimensions (4 vs 1). Pick ELX Chatbot if one of the points where it leads is what you need.

Where ELX Chatbot leads

Higher average rating: 5.0★ vs 4.8★.

Where Tidio leads

More published reviews: 1,357 vs 1.
Lists a free plan; ELX Chatbot doesn't.
Available in more languages: 6 vs 1.
Ranks higher in Chat: #31 vs #412 of 1,153.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: ELX Chatbot: AI & Live Chat audit • Tidio: AI Chatbot & Live Chat audit

1. Listing metadata

Field-level data

Field	ELX Chatbot	Tidio
Tagline	“ELX Chatbot: An AI-Powered 24/7 Sales Assistant to support your customers.”	“Sell more and handle customer support with an AI chatbot, live chat and email helpdesk.”
Listing audit	91/100 listing audit	98/100 listing audit
Screenshots	6 images	6 images
Languages	English	EnglishGermanFrenchItalianPortuguese (Brazil)+1 more
Platforms	Shopify	Shopify
Developer	EchoLogyx Ltd

Listed since	Aug 2025	Jul 2014

Listed	August 18, 2025	July 14, 2014

Keyword	ELX Chatbot	Tidio
ai live chat	#5	#13
chatbot ai	#7	#16
live chat	#174	#2
chatbot ia	#220	#8

9. Quality signals

Reviews · velocity · latest sentiment

Signal	ELX Chatbot	Tidio
Average rating	5.0 ★ (1)	4.8 ★ (1.4k)

5 latest reviews · each app

ELX Chatbot

Review text isn't collected for this app yet (1 reviews on the marketplace).

Tidio

Oct 26, 2026
We've been trying out quite a lot of customer support solutions and Tidio is the first that delivers the all-in-one experience we were looking for. Chat, mail and help center combined with a good AI assistant and a neat interface. Highly recommended for everyone that struggles with to many messages coming from too many
Craftinglove · Switzerland
Oct 23, 2026
very helpful
Ideal Barn Doors · Australia
Oct 21, 2026
la mejoooooor la amo
El Bazar Store · Mexico
Oct 18, 2026
All I can say is this app is the best thing ever downloaded. thank you for all you do for my website!!! !!!
Rick's by Design · United States
Oct 14, 2026
Fantastic App, Highly Recommend
Simply Tanks · United Kingdom

Frequently asked

Common questions about this comparison

Is ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat cheaper?

Tidio: AI Chatbot & Live Chat is cheaper to start with — it offers a free plan and ELX Chatbot: AI & Live Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Which has better reviews, ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

ELX Chatbot: AI & Live Chat has the higher average rating (5.0★ from 1 reviews) compared to Tidio: AI Chatbot & Live Chat (4.8★ from 1,357 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

ELX Chatbot: AI & Live Chat holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Tidio: AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,357 vs 1).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: ELX Chatbot: AI & Live Chat has 1 published reviews; Tidio: AI Chatbot & Live Chat has 1,357 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between ELX Chatbot: AI & Live Chat and Tidio: AI Chatbot & Live Chat?

Migration support varies by app and category. ELX Chatbot: AI & Live Chat and Tidio: AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ELX Chatbot: AI & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

ELX Chatbot vs Tidio

ELX Chatbot

Tidio

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

ELX Chatbot · 3 changes

Tidio · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat cheaper?

Which has better reviews, ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

Should I choose ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

Which is faster to set up, ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between ELX Chatbot: AI & Live Chat and Tidio: AI Chatbot & Live Chat?

Track these apps' keyword rankings and listing changes

More popular comparisons

ELX Chatbot vs Tidio

ELX Chatbot

Tidio

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

ELX Chatbot · 3 changes

Tidio · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat cheaper?

Which has better reviews, ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

Should I choose ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

Which is faster to set up, ELX Chatbot: AI & Live Chat or Tidio: AI Chatbot & Live Chat?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between ELX Chatbot: AI & Live Chat and Tidio: AI Chatbot & Live Chat?

11. Other comparisons people make

vs ELX Chatbot

vs Tidio

Track these apps' keyword rankings and listing changes

More popular comparisons