DeskMoz ‑24x7 Live Chat Agents for Shopify App Store
DeskMoz ‑24x7 Live Chat Agents is the #125 ranked helpdesk app on Shopify, with a 5.0 average rating from 2 reviews, with a free plan available, as of July 9, 2026.
DeskMoz ‑24x7 Live Chat Agents is a Shopify App Store app by Activant Solutions Pvt Ltd, launched April 2019. With a rating of 5.0★ from 2 reviews, it currently ranks #125 in the Helpdesk category.
AppRanks data: DeskMoz ‑24x7 Live Chat Agents ranks #125 in Helpdesk on Shopify App Store, placing it in the top 58% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
DeskMoz ‑24x7 Live Chat Agents is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Activant Solutions Pvt Ltd — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About DeskMoz ‑24x7 Live Chat Agents
How DeskMoz ‑24x7 Live Chat Agents works
DeskMoz deploys a team of fully custom-trained shared & dedicated Live Chat Agents on your store.
We answer your customers' sales & support questions in real-time 24x7 over live chat, e-mail & social media.
Our staff of 200+ highly experienced Live Chat Agents is our full-time in-house team & holds expertise in awe-inspiring e-commerce customer support.
We manage your store's CMS & backend too, to handle those chats which require order tracking, modification, replacement, refund, etc.
Screenshots






Key features
- 24x7 Fully Managed In-house Team of Professional E-Commerce Live Chat Agents
- Incredible Omnichannel Customer Support on Live Chat, Email & Social Media
- Chat Agents' Complete Custom Training & Deployment in Just 48-72 Hours
- FRT & ART = >35 Seconds & Industry's Best CSAT, SLA, CES & NPS
- Free Highly Customizable Live Chat Software & Setup
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Dedicated Manager SupportReceive personalized assistance from a dedicated support manager.
- Zapier IntegrationConnect your store with thousands of apps using Zapier for automation.
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
Pricing plans
PRO199/month
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PREMIUM799/month
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Most popular PREMIUM799/month
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ENTERPRISE
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Category rankings
As of Jul 9, 2026- Helpdesk#125of 216Top 58%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
DeskMoz ‑24x7 Live Chat Agents ranks for 6 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #169
- Rank #212
- Rank #219
Competitors & alternatives
DeskMoz ‑24x7 Live Chat Agentsdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is DeskMoz ‑24x7 Live Chat Agents?
DeskMoz ‑24x7 Live Chat Agents is an app for Shopify. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2019. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Activant Solutions Pvt Ltd.
Is DeskMoz ‑24x7 Live Chat Agents free?
DeskMoz ‑24x7 Live Chat Agents offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers PRO, PREMIUM, PREMIUM unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses DeskMoz ‑24x7 Live Chat Agents?
DeskMoz ‑24x7 Live Chat Agents is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does DeskMoz ‑24x7 Live Chat Agents rank on Shopify?
DeskMoz ‑24x7 Live Chat Agents currently sits at position #125 in the Helpdesk category on Shopify. That places it in the top 58% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does DeskMoz ‑24x7 Live Chat Agents integrate with?
DeskMoz ‑24x7 Live Chat Agents lists 2 integrations on its Shopify marketplace page. The most prominent are Hubspot, Zapier. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.