Chatinbox ‑ Customer Happiness for Shopify App Store
By Chat Inbox
Chatinbox ‑ Customer Happiness is a Shopify app, with a 3.0 average rating from 2 reviews, with a free plan available, as of July 9, 2026.
Chatinbox ‑ Customer Happiness is a Shopify App Store app by Chat Inbox, launched March 2021. With a rating of 3.0★ from 2 reviews.
AppRanks data: Chatinbox ‑ Customer Happiness has been on the Shopify App Store marketplace since 2021 (5 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatinbox ‑ Customer Happiness is a mixed-rating Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Chat Inbox — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Chatinbox ‑ Customer Happiness
How Chatinbox ‑ Customer Happiness works
Welcome to our chat management platform! We understand that managing customer interactions across multiple channels can be a hard. That's why we created a solution that makes it easy for businesses to streamline their customer engagement efforts. With our platform, you can manage WhatsApp, Telegram, Facebook, and Instagram chats all in one place. Say goodbye to the hassle of juggling multiple apps and platforms - our solution simplifies the process and allows you to focus on what matters most.
Screenshots
Key features
- Manage multiple chats (WhatsApp, Telegram, Facebook, Instagram) in one page
- Advanced analytics to track customer engagement
- Option to assign chats to specific team members
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Unlimited Custom FieldsAdd an unlimited number of custom fields to your products or orders.
- Chat IntegrationIntegrate chat functionality into your existing platforms.
- Customer EngagementEnhance interactions and build relationships with customers effectively.
- Unlimited Channel SupportAccess unlimited channels for your business operations.
Pricing plans
Basic25/month
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Keyword rankings
Chatinbox ‑ Customer Happiness ranks for 4 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
AppRanks tracks competitor sets per category. For Chatinbox ‑ Customer Happiness, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Chatinbox ‑ Customer Happiness?
Chatinbox ‑ Customer Happiness is an app for Shopify. It currently holds a 3.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2021. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Chat Inbox.
Is Chatinbox ‑ Customer Happiness free?
Chatinbox ‑ Customer Happiness does not offer a permanent free plan on Shopify. Pricing starts at 25, and the listed tiers are Basic. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
What does Chatinbox ‑ Customer Happiness integrate with?
Chatinbox ‑ Customer Happiness lists 3 integrations on its Shopify marketplace page. The most prominent are WhatsApp, WooCommerce, ZOHO. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.