Side-by-side comparison
Bring customer conversations into one team inbox. Keep context visible during teammate handovers.
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Metric | Chatinbox ‑ Customer Happiness | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Rating | 3.7 ★ | ★ 4.9 ★ |
| Total reviews | 2 | ★ 325 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements |
On the measured data here, Chaty Chat Buttons & WhatsApp leads on more dimensions (4 vs 1). Pick Chatinbox if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatinbox ‑ Customer Happiness audit • Chaty Chat Buttons & WhatsApp audit
| Field | Chatinbox ‑ Customer Happiness | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 88/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| — |
| 2 |
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Mar 2021 | Nov 2019 |
|---|
| Listed |
|---|
None
| Keyword | Chatinbox ‑ Customer Happiness | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| messenger | #168 | #1 |
Not featured in any section recently.
| Signal | Chatinbox ‑ Customer Happiness | Chaty Chat Buttons & WhatsApp |
|---|---|---|
| Average rating | 3.7 ★ (2) | 4.9 ★ (325) |
Review text isn't collected for this app yet (2 reviews on the marketplace).
good
Excellent
Good app, straight to the point
Really helpful and very responsive team. I'm glad that they developed this app.
Chaty Chat Buttons & WhatsApp is cheaper to start with — it offers a free plan and Chatinbox ‑ Customer Happiness doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chaty Chat Buttons & WhatsApp has the higher average rating (4.9★ from 325 reviews) compared to Chatinbox ‑ Customer Happiness (3.7★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chaty Chat Buttons & WhatsApp holds the higher average rating (4.9★ vs 3.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chaty Chat Buttons & WhatsApp has more published reviews to read for user-reported install experience (325 vs 2).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatinbox ‑ Customer Happiness has 2 published reviews; Chaty Chat Buttons & WhatsApp has 325 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chatinbox ‑ Customer Happiness and Chaty Chat Buttons & WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatinbox ‑ Customer Happiness" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.