- Category rank
- #156 in Helpdesk
- Price
- Free plan
- Listing audit
- 56/100
ChatIn: AI Chatbot Support is a Shopify App Store app by ChatIn.
ChatIn: AI Chatbot Support is the #156 ranked Helpdesk app on Shopify, with a free plan available, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
ChatIn: AI Chatbot Support ranks #156 of 309 in Helpdesk on Shopify. It has no reviews on Shopify yet. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About ChatIn: AI Chatbot Support
How ChatIn: AI Chatbot Support works
ChatIn provides 24/7 AI sales and support agent chatbot for storefronts, answering product, shipping, and order questions in real time. It uses your catalog, FAQs, policies, and uploaded PDFs to generate contextual responses, deflect repetitive tickets, and escalate to human agents when needed. Omnichannel support lets you handle messages from Facebook, Instagram, and WhatsApp Business in one place. The widget is customizable to your brand, and analytics track CSAT and bot performance.
Screenshots
Key features
- 24/7 chatbot answers to product, shipping, and order questions on your store
- Handle messages from Facebook, Instagram, and WhatsApp Business.
- Escalate complex chats to human agents when needed.
- Use your FAQs, policies, and PDFs for accurate responses.
