Belco ‑ Customer Support is the #50 ranked helpdesk app on Shopify, with a free plan available, as of July 8, 2026.
Belco ‑ Customer Support is a Shopify App Store app by Belco, launched May 2026.
AppRanks data: Belco ‑ Customer Support ranks #50 in Helpdesk on Shopify App Store, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Belco ‑ Customer Support is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Belco — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See Belco ‑ Customer Support's alternatives ranked by audit score, rating, and review velocity.
About Belco ‑ Customer Support
How Belco ‑ Customer Support works
Belco helps merchants manage customer support across multiple communication channels in one shared inbox. Conversations from live chat, email, phone, and messaging channels are centralized and enriched with real-time order and customer data. Agents can assign conversations, apply tags, use automation rules, and collaborate internally to handle support requests efficiently and consistently.
Screenshots
Key features
- Unified inbox for chat, email, phone, and messaging channels
- Real-time order and customer data in every conversation
- Conversation assignment and internal team collaboration
- Automation rules, tagging, and workflow management
- AI-assisted reply suggestions for faster responses
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.Differentiator
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Multi-Store SupportOperate multiple stores or domains from a single platform effortlessly.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- PhoneUtilize phone features for customer support and communication.Common
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Self-Service PortalAllow customers to manage their accounts and access resources independently.Differentiator
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Differentiator
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.table-stakes
- Automation Rules ManagementManage and configure automation rules to optimize workflows.
Pricing plans
Basis172/month
|
Plus413/month
|
Most popular Premium545/month
|
Category rankings
As of Jul 8, 2026- Helpdesk#50of 215Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Belco ‑ Customer Support ranks for 23 keywords across Shopify App Store. Here are the top 3:
- Rank #23
- 2.helpdeskRank #30
- Rank #35
Competitors & alternatives
Belco ‑ Customer Supportdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Belco ‑ Customer Support?
Belco ‑ Customer Support is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Belco.
Is Belco ‑ Customer Support free?
Belco ‑ Customer Support does not offer a permanent free plan on Shopify. Pricing starts at 172, and the listed tiers are Basis, Plus, Premium. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Belco ‑ Customer Support?
Belco ‑ Customer Support is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Belco ‑ Customer Support rank on Shopify?
Belco ‑ Customer Support currently sits at position #50 in the Helpdesk category on Shopify. That places it in the top 23% of 215 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Belco ‑ Customer Support integrate with?
Belco ‑ Customer Support lists 6 integrations on its Shopify marketplace page. The most prominent are Amazon, E-mail, Facebook, Instagram, Phone, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.