ARCS Support Ticketing System for Shopify App Store
ARCS Support Ticketing System is the #94 ranked helpdesk app on Shopify, with a 1.0 average rating from 1 reviews, with a free plan available, as of July 10, 2026.
ARCS Support Ticketing System is a Shopify App Store app by ARCS Group Ltd., launched February 2022. With a rating of 1.0★ from 1 reviews, it currently ranks #94 in the Helpdesk category.
AppRanks data: ARCS Support Ticketing System ranks #94 in Helpdesk on Shopify App Store, placing it in the top 44% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ARCS Support Ticketing System is a mixed-rating Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by ARCS Group Ltd. — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
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About ARCS Support Ticketing System
How ARCS Support Ticketing System works
ARCS Support Ticketing System is simple and scalable app to assist stores in better customer support and communication management.
Stores can provide better customer service by allowing customer to contact them by initiating a support ticket and store owner / manager to review and respond to those customer inquires / issues / feedback from a single system.
Screenshots
Key features
- Turn off / on ticketing capability for store customers
- Customize content that will displayed on support page
- Track ticket status
Pricing plans
Up2.99/month |
Up4.99/month |
Most popular Up8.99/month |
Unlimited15.99/month |
Category rankings
As of Jul 10, 2026- Helpdesk#94of 216Top 44%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ARCS Support Ticketing System ranks for 9 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #144
- Rank #95
- Rank #148
Competitors & alternatives
ARCS Support Ticketing Systemdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is ARCS Support Ticketing System?
ARCS Support Ticketing System is an app for Shopify. It currently holds a 1.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2022. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ARCS Group Ltd..
Is ARCS Support Ticketing System free?
ARCS Support Ticketing System does not offer a permanent free plan on Shopify. Pricing starts at 2.99, and the listed tiers are Up, Up, Up. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ARCS Support Ticketing System?
ARCS Support Ticketing System is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does ARCS Support Ticketing System rank on Shopify?
ARCS Support Ticketing System currently sits at position #94 in the Helpdesk category on Shopify. That places it in the top 44% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.