AeroChat AI Chatbot, Live Chat for Shopify App Store
By AeroChat
AeroChat AI Chatbot, Live Chat is the #34 ranked helpdesk app on Shopify, with a 5.0 average rating from 6 reviews, with a free plan available, as of Sep 5, 2026.
AeroChat AI Chatbot, Live Chat is a Shopify App Store app by AeroChat, launched October 2025. With a rating of 5.0★ from 6 reviews, it currently ranks #34 in the Helpdesk category.
AppRanks data: AeroChat AI Chatbot, Live Chat ranks #34 in Helpdesk on Shopify App Store, placing it in the top 13% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AeroChat AI Chatbot, Live Chat is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by AeroChat — established developer track record
Cons
- −Limited review base (6) — ratings can shift significantly with new feedback
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About AeroChat AI Chatbot, Live Chat
How AeroChat AI Chatbot, Live Chat works
Shopify AI chatbot and live chat to automate sales and support across web chat, WhatsApp, Instagram, Facebook, Telegram and email. AeroChat syncs your products, orders and policies, and answers 24/7 in your customer's language. Write your own workflows in plain English and the AI follows them every time, from order changes to returns to booking a call. Collect payments with a secure link inside the conversation. Switch between AI and your team with full control. No coding needed.
Screenshots
Key features
- Answer 24/7 on WhatsApp, Instagram, Facebook, Telegram, email and web chat
- Syncs your products, orders and policies so answers stay accurate
- Build your own workflows in plain words, no coding needed
- Collect payments with a secure link inside the conversation
- Reply in your customer's language with automatic translation
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.common
- All Growth Plan FeaturesEnjoy all features available in the Growth Plan.niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- API AccessIntegrate with external systems using a robust API for data exchange.niche
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.common
- Basic Plan Plus FeaturesEnjoy additional features beyond the standard basic plan offerings.
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Checkout TrackingMonitor the checkout process to identify drop-off points.niche
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Escalation ManagementManage and prioritize customer issues through escalation processes.common
- Everything in Free PlusAccess everything in Free, plus additional features.niche
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Gmail IntegrationConnect your site with Gmail for seamless email communication.common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.common
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.common
- Self-Service PortalAllow customers to manage their accounts and access resources independently.common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.common
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Spam DetectionIdentify and filter out spam messages in communications.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.common
- Unlimited Contact ManagementManage an unlimited number of contacts in your database.
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Webhook IntegrationIntegrate webhooks to enable real-time data transfer between applications.niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- FAQ AutomationAutomatically manage FAQs to provide instant answers to customer inquiries.niche
- Instant SuggestionsProvide users with real-time suggestions based on their input.common
- No Coding RequiredSet up and use the app without any coding skills or technical knowledge.
- Order ManagementManage and track all customer orders efficiently.niche
- Unlimited Channel SupportAccess unlimited channels for your business operations.niche
Pricing plans
Free
|
Starter49/month
|
Most popular Growth149/month
|
Advanced349/month
|
Category rankings
As of Sep 6, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AeroChat AI Chatbot, Live Chat ranks for 54 keywords across Shopify App Store. Here are the top 3:
- Rank #3
- Rank #7
- Rank #19
Competitors & alternatives
AeroChat AI Chatbot, Live Chat doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is AeroChat AI Chatbot, Live Chat?
AeroChat AI Chatbot, Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 6 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by AeroChat.
Is AeroChat AI Chatbot, Live Chat free?
AeroChat AI Chatbot, Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Growth, Advanced unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses AeroChat AI Chatbot, Live Chat?
AeroChat AI Chatbot, Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does AeroChat AI Chatbot, Live Chat rank on Shopify?
AeroChat AI Chatbot, Live Chat currently sits at position #34 in the Helpdesk category on Shopify. That places it in the top 13% of 263 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does AeroChat AI Chatbot, Live Chat integrate with?
AeroChat AI Chatbot, Live Chat lists 9 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Facebook Messenger & Comments, Gmail, Office 365, Email, Instagram DMs & Comments, plus 3 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.