Achille AI is the #189 ranked helpdesk app on Shopify, with a free plan available, as of July 9, 2026.
Achille AI is a Shopify App Store app by Achille AI, launched June 2026.
AppRanks data: Achille AI ranks #189 in Helpdesk on Shopify App Store, placing it in the top 88% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Achille AI is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Achille AI?
See Achille AI's alternatives ranked by audit score, rating, and review velocity.
About Achille AI
How Achille AI works
Achille automates your customer support end-to-end, not just the reply.
Our AI executes real support workflows: understanding intent, retrieving order and return data, applying business rules, triggering refunds or follow-ups, and escalating only when human judgment is required.
Achille connects directly to your Shopify, helpdesks, logistics, and internal tools to perform the same actions as your best agents — but faster, consistently, and without burning your team.
Screenshots
Key features
- Automate most of your tickets with deterministic workflows, not random agents
- Deep helpdesk integration (Zendesk, Gorgias, Sunshine, etc.)
- 24/7 multilingual support, consistent across channels
- Brand, tone & policy control via explicit rules
- Full observability: every decision, action, and token accounted for
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.Common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Common
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.Differentiator
- Intent UnderstandingAnalyze customer intent to improve engagement and service.
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
Pricing plans
Pro39/month |
Category rankings
As of Jul 9, 2026- Helpdesk#189of 216Top 88%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Achille AI ranks for 1 keywords across Shopify App Store. Here are the top 1:
- 1.helpdeskRank #83
Competitors & alternatives
Achille AIdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Achille AI?
Achille AI is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Achille AI.
Is Achille AI free?
Achille AI does not offer a permanent free plan on Shopify. Pricing starts at 39, and the listed tiers are Pro. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Achille AI?
Achille AI is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Achille AI rank on Shopify?
Achille AI currently sits at position #189 in the Helpdesk category on Shopify. That places it in the top 87% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Achille AI integrate with?
Achille AI lists 6 integrations on its Shopify marketplace page. The most prominent are baback, freshdesk, gorgias, intercom, shipup, zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.