14.ai for Shopify

Free plan available

Category rank: #164 in Helpdesk
Price: Free plan
Listing audit: 66/100

14.ai is a Shopify App Store app by Motif Land Inc.

14.ai is the #164 ranked Helpdesk app on Shopify, with a free plan available, as of Oct 1, 2026.

AppRanks verdict

Generated from marketplace data as of Oct 1, 2026

14.ai ranks #164 of 275 in Helpdesk on Shopify. It has no reviews on Shopify yet. A free plan is available, so the entry feature set can be tried without a paid subscription.

Pros

+Free plan available — no paid subscription needed to start

Cons

−No reviews yet — fit and reliability are unverified by other merchants

About 14.ai

Connect your store to your customer support platform to check realtime data on orders.

How 14.ai works

14.ai enables you to access your shop data directly in 14.ai support platform.

Use the copilot agent to get more information on a ticket's order and issue refunds directly from the chat.

Screenshots

14.ai primary marketing image — Helpdesk app on the Shopify App Store

14.ai dashboard view — Helpdesk app on the Shopify App Store

14.ai feature detail — Helpdesk app on the Shopify App Store

14.ai settings interface — Helpdesk app on the Shopify App Store

1 / 4

Key features

Check an order in 14.ai chat

Check the shop inventory in 14.ai chat

Issue a refund in 14.ai chat

Standardized capabilities

Normalized capabilities detected for this app, comparable across the marketplace.

Common capabilities (4)

widely but not universally offered

AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.
Email CommunicationUtilize email as a primary channel for customer communication.
Social Media ManagementManage and schedule posts across various social media platforms.
Tagging SystemImplement a tagging system to enhance organization and searchability.

Other capabilities (8)

role not classified yet

AI-Powered ResponsesGenerate automated responses using AI technology.
AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.
Automated AssignmentAutomatically assign tasks or items to users based on set criteria.
Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.

Show all 12 capabilities

Other capabilities (8)

role not classified yet

Chatbot IntegrationImplement chatbots to enhance customer service and engagement.
Escalation ManagementManage and prioritize customer issues through escalation processes.
Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.
Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.

Ratings and reviews

No reviews on Shopify yet.

Category rankings

A category rank is the app's position in Shopify's own category listing. Keyword ranks (search-result positions) are a separate measure.

Helpdesk
#164of 275Top 60%

See 90-day rank history for each category

Track daily rank changes, category shifts, and position volatility.

Sign up to unlock

Featured placements

No featured placements on Shopify in the last 30 days.

Keyword rankings

14.ai ranks for 3 keywords across Shopify App Store. Here are the top 3:

1.helpdesk
Rank #221
2.inbox
Rank #238
3.ai chat
Rank #240

Competitors & alternatives

14.ai doesn't have curated competitor matchups yet.Other tracked Helpdesk apps on Shopify:

Gorgias: AI Helpdesk & Chat

4.3(706)

Compare

SB: Helpdesk, Live Chat & FAQs

4.6(318)

Compare

Relocate+ Order Editing

5.0(42)

Compare

eDesk ‑ AI, Helpdesk & Chat

4.7(32)

Compare

Gladly: AI Shopping Assistant

4.7(29)

Compare

Hosted Email

4.1(31)

Compare

Looking to switch from 14.ai?

See 14.ai's alternatives ranked by audit score, rating, and review velocity.

See alternatives

Where 14.ai stands in the Helpdesk category

14.ai ranks #164 of 275 apps in the Helpdesk category, placing it in the top 60% of the listing.

Languages & integrations

Languages supported

English

Support

Get help with 14.ai:

Email:support@14.ai

How does this listing score?

Get a free audit with 30+ checks on listing quality.

View full audit

Frequently asked questions

What is 14.ai?

14.ai is a Shopify app by Motif Land Inc, listed in Helpdesk.

Where does 14.ai rank on Shopify?

14.ai ranks #164 of 275 apps in Helpdesk on Shopify.

Explore more on AppRanks

Where 14.ai stands in the Helpdesk category

14.ai ranks #164 of 275 apps in the Helpdesk category, placing it in the top 60% of the listing.

Languages & integrations

Languages supported

English

Support

Get help with 14.ai:

Email:support@14.ai

How does this listing score?

Get a free audit with 30+ checks on listing quality.

View full audit