Voicenter Contact Center for Salesforce AppExchange
Voicenter Contact Center is the #75 ranked telephony app on Salesforce, as a paid app, as of Sep 12, 2026.
Voicenter Contact Center is a Salesforce AppExchange app by Voicenter ltd.
AppRanks data: Voicenter Contact Center ranks #75 in Telephony on Salesforce AppExchange, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Voicenter Contact Center is a newly-listed Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Voicenter ltd — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Voicenter Contact Center?
See Voicenter Contact Center's alternatives ranked by audit score, rating, and review velocity.
About Voicenter Contact Center
How Voicenter Contact Center works
Voicenter is a leading cloud-based & cloud-native call center service provider with flexible integrations and CTI tools to meet any business requirement, automating business processes, reducing operational costs, and improving user & customer experience. Organizations of any size optimize and upgrade their business activities using Voicenter's call center services. The communication tools are just part of dozens of other useful business tools such as: - WFO - Workforce optimization - monitoring the agent's performance and metrics.
All the most advanced cloud telephony solutions in the world under one roof. Solutions for a variety of segments, sectors and operations: end users, managers, sales, support, IT and networking, finance, human resources, professional teams & more. The Voicenter-Salesforce integration improves your customer experience by unifying the Voicenter platform and data with your Salesforce environment.
Key features
- Enhance customer experience and agent productivity: - Call directly from the Salesforce interface. - Tailor-made pop-up screen customization. - Comprehensive and detailed call logs. Combined telephony data into your Salesforce context.
- Different users can have different settings. Use our Profiling feature to personalize the app to your organization's requirements.
- Easy to connect and quick to configured.
- Automatically log all calls to Salesforce.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Call LoggingRecord and track call details for better communication management.
- Click-to-CallInitiate calls directly from your platform with a single click.
- CTI IntegrationIntegrate computer telephony systems for streamlined communication.
Category rankings
As of Sep 12, 2026- Telephony#75of 122Top 62%
- Agent Productivity#157of 308Top 51%
- Customer Service#594of 1,137Top 53%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Voicenter Contact Center doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Voicenter Contact Center?
Voicenter Contact Center is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2023. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Voicenter ltd.
Is Voicenter Contact Center free?
Voicenter Contact Center does not offer a permanent free plan on Salesforce. Pricing starts at 5, and the listed tiers are Call Center Agent - Existing Client, Call Center Agent - New Client. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Voicenter Contact Center?
Voicenter Contact Center is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Voicenter Contact Center rank on Salesforce?
Voicenter Contact Center currently sits at position #75 in the Telephony category on Salesforce. That places it in the top 61% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Voicenter Contact Center integrate with?
Voicenter Contact Center lists 2 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.