Global Call Forwarding Softphone for Salesforce AppExchange
Global Call Forwarding Softphone is the #110 ranked telephony app on Salesforce, as a paid app, as of Sep 11, 2026.
Global Call Forwarding Softphone is a Salesforce AppExchange app by United World Telecom, LC.
AppRanks data: Global Call Forwarding Softphone ranks #110 in Telephony on Salesforce AppExchange, placing it in the top 91% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Global Call Forwarding Softphone is a newly-listed Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by United World Telecom, LC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Global Call Forwarding Softphone
How Global Call Forwarding Softphone works
Trusted by 2,000+ customers worldwide, Global Call Forwarding (GCF) provides reliable international calling and advanced call management for global businesses.
The Global Call Forwarding Softphone brings all your communication tools directly into Salesforce. Make and receive calls, access voicemails, and automatically log every call detail to leads and contacts.
Engineered for efficiency, this solution allows sales and support teams to handle phone communications and boost agent productivity within Salesforce seamlessly.
- Large inventory of local, international, and toll-free numbers from 160+ countries
- 20+ business calling features including click-to-dial, IVR, advanced routing, AI insights, and more
- Long-term relationships with Tier-1 carriers across the globe
- Out-of-the-box, no-code setup; start communicating with customers quickly
- 24/7 tech support and dedicated account management
Enjoy an intuitive call management interface, real-time collaboration, and actionable insights that drive smarter business decisions.
Book a demo or start your free trial here: https://www.globalcallforwarding.com/integrations/salesforce/
Key features
- Effortless Communication Centralize inbound and outbound calls and voicemails inside Salesforce.
- Seamless Salesforce CTI Make and receive calls, receive voicemails, and capture call details—all directly in Salesforce with minimal setup.
- CRM-Driven Insights Gain a 360° view of customer interactions with logs, voicemails, recordings, and more
- Integrated Business Calling Streamline your sales and support with local and international calling functionality.
- Intelligent Lead Capture Create new leads instantly from any call interaction with the GCF-Salesforce phone integration.
- Smart Automation Instantly update contact records and call logs, eliminating manual entry.
- Enhanced Productivity & Collaboration Empower your agents with an intuitive, unified communication experience.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Call LoggingRecord and track call details for better communication management.
Category rankings
As of Sep 11, 2026- Telephony#110of 122Top 91%
- Customer Service#697of 1,137Top 62%
- Sales#1333of 1,766Top 76%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Global Call Forwarding Softphone ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- Rank #68
Competitors & alternatives
Global Call Forwarding Softphone doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Global Call Forwarding Softphone?
Global Call Forwarding Softphone is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by United World Telecom, LC.
Is Global Call Forwarding Softphone free?
Global Call Forwarding Softphone does not offer a permanent free plan on Salesforce. Pricing starts at 10, and the listed tiers are Global Call Forwarding Softphone. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Global Call Forwarding Softphone?
Global Call Forwarding Softphone is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Global Call Forwarding Softphone rank on Salesforce?
Global Call Forwarding Softphone currently sits at position #110 in the Telephony category on Salesforce. That places it in the top 90% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Global Call Forwarding Softphone integrate with?
Global Call Forwarding Softphone lists 4 integrations on its Salesforce marketplace page. The most prominent are Experience Cloud, Financial Services Cloud, Health Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Global Call Forwarding Softphone support?
Global Call Forwarding Softphone declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.