- Category rank
- #91 in Telephony
- Price from
- $27 / user / month (USD)
- Listing audit
- 59/100
Expertflow Cloud Contact Center is a Salesforce AppExchange app by Expertflow LLC.
Expertflow Cloud Contact Center is the #91 ranked Telephony app on Salesforce, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
Expertflow Cloud Contact Center ranks #91 of 123 in Telephony on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2022
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Expertflow Cloud Contact Center
How Expertflow Cloud Contact Center works
Enhance your customer interactions with Expertflow CX, a versatile contact center solution.
Multi-Channel Communication: Enable clients to reach you via phone, browser (voice, video, and screen share), or any chat channel like SMS, Facebook Messenger, and WhatsApp. Leverage Hybrid Chat for seamless integration with chatbots (Dialogflow, IBM Watson, Microsoft Botframework). Advanced IVR Systems: Offer traditional or conversational IVR using Google Dialogflow, Microsoft Speech, or Amazon Lex. Efficient Call Management: Utilize skill-based routing and media distribution for optimal agent performance. Comprehensive Reporting: Gain insights with detailed reporting. Voice Recording: Ensure quality and compliance with voice recording capabilities. Seamless Integration: Enjoy hassle-free SSO and LDAP integration.
Key features
- Multi-Channel Communication: Enable clients to reach you via phone, browser (voice, video, and screen share), or any chat channel like SMS, Facebook Messenger, and WhatsApp. Leverage Hybrid Chat for seamless integration with chatbots
- Advanced IVR Systems: Offer traditional or conversational IVR using Google Dialogflow, Microsoft Speech, or Amazon Lex.
- Efficient Task Management: Utilize skill-based routing and media distribution for optimal agent performance.
