Jungo SMS is the #28 ranked telephony app on Salesforce, with a 4.6 average rating from 13 reviews, as a paid app, as of Sep 12, 2026.
Jungo SMS is a Salesforce AppExchange app by Jungo. With a rating of 4.6★ from 13 reviews, it currently ranks #28 in the Telephony category.
AppRanks data: Jungo SMS ranks #28 in Telephony on Salesforce AppExchange, placing it in the top 23% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Jungo SMS is a highly rated Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 13 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.6★) signals consistent merchant satisfaction
- +Published by Jungo — established developer track record
Cons
- −Limited review base (13) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Jungo SMS
How Jungo SMS works
Utilizing business text messaging makes communicating with clients and prospects effortless! Jungo SMS integrates directly into your CRM, so you can access and power customer communication from one login.
- Easily send or schedule mass text messages - Stand out with images, merge fields, and custom signatures - Track deliverability rates and message history - Text anywhere with the Salesforce Mobile App - Seamless automation features to automatically nurture leads - Receive email notifications of new inbound text messages - Easily access recent photos for quick access - Instant Salesforce notifications when receiving a new message - Ability for users to forward messages from a contact to their cell phone - Easily filter through read and unread messages - Instant conversation refresh as new messages come in
Key features
- Automation: Connect with more clients with time-saving automation features. Easily create workflow automations to nurture your leads or update your clients.
- Multi-User Collaboration: Tackle your SMS inbox as a team with multi-user read/unread indicators to work more efficiently.
- Personalization: Stand out from the crowd with message personalization options. Make messaging with custom signatures, templates, field names, images, and even emojis. Update your clients with live data and keep them in the loop every step of the way.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Message TrackingTrack the delivery and engagement of messages sent to users.
Category rankings
As of Sep 12, 2026- Telephony#28of 122Top 23%
- Customer Service#184of 1,137Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Jungo SMS doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Jungo SMS?
Jungo SMS is an app for Salesforce. It currently holds a 4.6-star rating from 13 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Jungo.
Is Jungo SMS free?
Jungo SMS does not offer a permanent free plan on Salesforce. Pricing starts at 15, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Jungo SMS?
Jungo SMS is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Jungo SMS rank on Salesforce?
Jungo SMS currently sits at position #28 in the Telephony category on Salesforce. That places it in the top 23% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.