Webex App for Salesforce for Salesforce AppExchange
Webex App for Salesforce is the #56 ranked telephony app on Salesforce, with a 4.0 average rating from 1 reviews, with a free plan available, as of June 13, 2026.
Webex App for Salesforce is a Salesforce AppExchange app by Cisco Systems, Inc. With a rating of 4.0★ from 1 reviews, it currently ranks #56 in the Telephony category.
AppRanks data: Webex App for Salesforce ranks #56 in Telephony on Salesforce AppExchange, placing it in the top 49% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Webex App for Salesforce is a well-rated Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Cisco Systems, Inc — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Webex App for Salesforce?
See Webex App for Salesforce's alternatives ranked by audit score, rating, and review velocity.
About Webex App for Salesforce
How Webex App for Salesforce works
The Webex App for Salesforce enables sales and service professionals to collaborate cross-functionally without frequent context switching. The messaging capabilities improve communication by removing barriers to space creation, ensuring traceability and facilitation of conversations, and automating updates. The meetings features allow users to quickly gain context from past meetings, hold ad-hoc or scheduled conversations with colleagues, and plan their upcoming schedule with prospective customers. With outbound calling, users such as sales reps can call leads or contacts directly from Salesforce and log call details for tracking. With inbound calling, users such as customer support agents can quickly gain context before answering the phone, access relevant information with minimal clicks, and seamlessly capture notes. In addition, upcoming and past Webex webinars can be viewed, and the Webinar registrant data can be easily imported directly into Salesforce Campaigns. Learn more at https://help.webex.com/en-us/article/nthxjg2/Integrate-Salesforce-with-Webex-App
Key features
- Calling – Make outbound calls or receive inbound calls (phone/video) from within Salesforce. Log call details and associate to Salesforce object for future reference. Access Salesforce information related to the caller for quick context.
- Meetings – Schedule, start, and join meetings directly from Salesforce. Link meetings to Salesforce objects automatically and access meetings, along with recordings and transcripts, via the Webex Meetings component.
- Messaging – Chat with teammates directly from Salesforce and create new spaces linked to Salesforce objects. Using the Webex Spaces component, access existing spaces to communicate.
- Webinars – See lists of upcoming and past webinars, and easily import Webex webinar registrant data into Salesforce Campaigns to further enhance campaign analytics.
Category rankings
As of Jun 13, 2026- Telephony#56of 116Top 49%
- Agent Productivity#121of 304Top 40%
- Collaboration#157of 393Top 40%
- Customer Service#451of 1,091Top 42%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Webex App for Salesforce ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- 1.sign appRank #114
Competitors & alternatives
Webex App for Salesforce doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Webex App for Salesforce?
Webex App for Salesforce is an app for Salesforce. It currently holds a 4.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2023. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cisco Systems, Inc.
Who uses Webex App for Salesforce?
Webex App for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Webex App for Salesforce rank on Salesforce?
Webex App for Salesforce currently sits at position #56 in the Telephony category on Salesforce. That places it in the top 48% of 116 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Webex App for Salesforce integrate with?
Webex App for Salesforce lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Marketing Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.