- Category rank
- #49 in Chat And Web Conferencing
- Price from
- $15 / user / month (USD)
- Listing audit
- 73/100
LivePerson Agent Connector for Service Cloud is a Salesforce AppExchange app by LivePerson, Inc..
LivePerson Agent Connector for Service Cloud is the #49 ranked Chat And Web Conferencing app on Salesforce, as a paid app, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
LivePerson Agent Connector for Service Cloud ranks #49 of 65 in Chat And Web Conferencing on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About LivePerson Agent Connector for Service Cloud
How LivePerson Agent Connector for Service Cloud works
Transform customer engagement with LivePerson's Agent Connector for Service Cloud—seamlessly integrating Conversational Cloud into Salesforce, harnessing AI for insights into customer intents. Engage effortlessly via SMS, WhatsApp, Meta, Apple Business Chat, and more, prioritizing personalized experiences.
In Salesforce, the LivePerson Agent Connector offers a sleek workspace for agents to manage incoming conversations across channels, resolve issues, and transfer seamlessly between human and bot agents. Powered by the LivePerson Conversational Cloud, this integration accelerates the shift to a digital-first customer experience.
With three decades of experience connecting businesses and customers through conversation, LivePerson's integration fosters authentic, ongoing conversations that build relationships, earn loyalty, and drive growth.
Empower your agents with LivePerson's Agent Connector—seamless integration for powerful engagement.
Key features
- Authentic Experiences: Empower agents to respond authentically using text messages, emojis, and file attachments, delivering personalized interactions.
- Unified Workspace: Optimize agent experiences by providing a complete conversation history, supporting agent-to-agent transfers, applying conversation filters, and updating contact records seamlessly within Salesforce.
- Cost Efficiency: Reduce costs and exceed customer expectations by routing voice calls to messaging and other digital channels.
- Conversational Intelligence: Equip your team with advanced conversational AI tools, leveraging 28 years of conversational data to better serve customers and enhance overall business intelligence.
- Automated Precision: Scale your conversations and liberate human agents by automating common and complex customer intents, ensuring swift resolutions for everyone.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
Ratings and reviews
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Chat And Web Conferencing#49of 65Top 76%
- E Commerce#126of 312Top 41%
- Collaboration#264of 413Top 64%
- Commerce#290of 579Top 51%
- Customer Service#964of 1,161Top 84%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
LivePerson Agent Connector for Service Cloud ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #4
- Rank #9
- 3.metaRank #12
Competitors & alternatives
LivePerson Agent Connector for Service Cloud doesn't have curated competitor matchups yet.Other tracked Chat And Web Conferencing apps on Salesforce:
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Frequently asked questions
What is LivePerson Agent Connector for Service Cloud ?
LivePerson Agent Connector for Service Cloud is a Salesforce app by LivePerson, Inc., listed in Chat And Web Conferencing. It has been listed since 2024.
Is LivePerson Agent Connector for Service Cloud free?
No. LivePerson Agent Connector for Service Cloud has no free plan on Salesforce; the paid plan is $15 / user / month (USD). Listed plans: Default Plan.
Where does LivePerson Agent Connector for Service Cloud rank on Salesforce?
LivePerson Agent Connector for Service Cloud ranks #49 of 65 apps in Chat And Web Conferencing on Salesforce.