Communicat-O - SMS | vs LivePerson Connector — Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs LivePerson Connector for Salesforce

Side-by-side comparison · 24 data points

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

5.0·40reviews

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

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1. Listing metadata

Field-level data

	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	LivePerson Connector for Salesforce
Tagline	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars	“Seamlessly Integrate the LivePerson Agent Experience into Salesforce, boosting agent efficiency. Interact with ease over web and in-app messaging, SMS, WhatsApp, Meta, Apple Messages for Business , and more, delivering the hyper-personalized conversations”255 chars
Description	1200 / 2000 chars60% used	955 / 2000 chars48% used
Screenshots	—	—
Languages	en	arnlenfifr+12 more
Platforms	Salesforce	Salesforce
Developer	Manras Technologies UK Limited	LivePerson, Inc.

At a glance

8 metrics · auto-computed

Feature comparison between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and LivePerson Connector for Salesforce
Metric	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	LivePerson Connector for Salesforce
Rating	5.0 ★	—
Total reviews	40	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	★ 9	5
Languages	1 supported	17 supported
Listed since	Feb 2022	Jan 2024

Listed	February 10, 2022	January 11, 2024

Last updated	—	—

3. Features

As listed by each developer

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

LivePerson Connector for Salesforce

Authentic Experiences: Empower agents to respond authentically using text messages, emojis, and file attachments, delivering personalized interactions.
Unified Workspace: Optimize agent experiences by providing a complete conversation history, supporting agent-to-agent transfers, applying conversation filters, and updating contact records seamlessly within Salesforce.
Cost Efficiency: Reduce costs and exceed customer expectations by routing voice calls to messaging and other digital channels.
Conversational Intelligence: Equip your team with advanced conversational AI tools, leveraging 28 years of conversational data to better serve customers and enhance overall business intelligence.
Automated Precision: Scale your conversations and liberate human agents by automating common and complex customer intents, ensuring swift resolutions for everyone.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	LivePerson Connector for Salesforce
for seamless	#4	Not ranked
conversational	Not ranked	#4
seamless	#5	Not ranked
meta	Not ranked	#9
chatbot	#15	Not ranked

6. App details

Long-form description · keyword frequency

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

LivePerson Connector for Salesforce

Transform customer engagement with LivePerson's Agent Connector for Service Cloud—seamlessly integrating Conversational Cloud into Salesforce, harnessing AI for insights into customer intents. Engage effortlessly via SMS, WhatsApp, Meta, Apple Business Chat, and more, prioritizing personalized experiences. In Salesforce, the LivePerson Agent Connector offers a sleek workspace for agents to manage incoming conversations across channels, resolve issues, and transfer seamlessly between human and bot agents. Powered by the LivePerson Conversational Cloud, this integration accelerates the shift to a digital-first customer experience. With three decades of experience connecting businesses and customers through conversation, LivePerson's integration fosters authentic, ongoing conversations that build relationships, earn loyalty, and drive growth. Empower your agents with LivePerson's Agent Connector—seamless integration for powerful engagement.

Top keywords

agent3×2.54%
agent connector3×2.54%
agents3×2.54%
cloud3×2.54%
connector3×2.54%
customer3×2.54%
integration3×2.54%
liveperson's3×2.54%
conversational2×1.69%

Frequently asked

Common questions about this comparison

Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or LivePerson Connector for Salesforce cheaper?

Both Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and LivePerson Connector for Salesforce offer paid plans only. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid; LivePerson Connector for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or LivePerson Connector for Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or LivePerson Connector for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). LivePerson Connector for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs LivePerson Connector for Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

1. Listing metadata

LivePerson Connector for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or LivePerson Connector for Salesforce cheaper?

Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or LivePerson Connector for Salesforce?

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or LivePerson Connector for Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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Can I migrate data between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and LivePerson Connector for Salesforce?