- Category rank
- #110 in Telephony
- Price from
- $29 / user / month (USD)
- Listing audit
- 62/100
Live Video for Tech Support is a Salesforce AppExchange app by Mirror Technologies Inc.
Live Video for Tech Support is the #110 ranked Telephony app on Salesforce, as a paid app, as of Nov 14, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 14, 2026
Live Video for Tech Support ranks #110 of 123 in Telephony on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2021
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Live Video for Tech Support
How Live Video for Tech Support works
MirrorMe helps your team troubleshoot issues with live video on every call.
Our 1-way live video service gets your support experts in front of issues quickly. No need to switch platforms to use our visual tools, stay on the call and take the guess work out of problem solving.
Sessions come with screen annotations, photo snapshots, and video recordings to share customer insights with marketing, product and quality teams.
And with our app-free solution, customers don’t need to download an app to join a live video call— it’s as easy as clicking an SMS link.
The results are more customer engagement, better troubleshooting and product details you thought you’d never get.
Key features
- No app download or registration process for your customer. Customers receive an SMS message with a link to join a video call on iOS and Android.
- Enhance your telephony system with video. With MirrorMe, Agents can add 1-way video to existing customer calls without switching to another audio line.
- Calls are encrypted and secure. Video calls are connected through a globally distributed network, and session recordings can be stored in private cloud storage, allowing you to keep your data within regional borders.
