CallCorp Omnichannel / Cloud Contact Center is the #97 ranked telephony app on Salesforce, as a paid app, as of Sep 12, 2026.
CallCorp Omnichannel / Cloud Contact Center is a Salesforce AppExchange app by CallCorp.
AppRanks data: CallCorp Omnichannel / Cloud Contact Center ranks #97 in Telephony on Salesforce AppExchange, placing it in the top 80% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
CallCorp Omnichannel / Cloud Contact Center is a newly-listed Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by CallCorp — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from CallCorp Omnichannel / Cloud Contact Center?
See CallCorp Omnichannel / Cloud Contact Center's alternatives ranked by audit score, rating, and review velocity.
About CallCorp Omnichannel / Cloud Contact Center
How CallCorp Omnichannel / Cloud Contact Center works
Empowering organizations to deliver a contact center technology platform to their customers that is accessible, adaptable and scalable without endangering innovation. A true omnichannel solution that allows customers to engage whenever, wherever and however they want.
GOODBYE MULTI-CHANNEL, HELLO OMNICHANNEL. With channels connected, conversations are seamless and agents are more productive. A fully blended, omnichannel solution combines voice and digital channels into a single stream.
TREAT CUSTOMERS LIKE A PERSON, NOT A NUMBER. Customers expect an immediate, responsive, and consistent experience. Omnichannel technology offers an easy, powerful solution to make it simple for customers to engage with you.
ENDLESS POTENTIAL IN THE CLOUD. A true cloud solution designed for scalability. Quickly create a contact center in minutes, not days. CallCorp leverages the best technology available to provide flexible solutions - from turn-key to custom designs.
Key features
- CONNECT WITH CUSTOMERS. Connect with customers across any channel - voice or digital. Change the conversation from "How can I help you today?" to "Hi Becky, it looks like you placed an order on Friday. Are you calling about Order 6227?"
- FULLY INTEGRATED. Automatically create and tie contact information to cases, accounts, contacts, and tasks. With CallCorp's robust queues, route contacts to the right place the first time.
- EASY TO USE. No custom development or wait time needed to use this pre-built integration. Download the Salesforce module within CallCorp and use the simple form to configure your settings - that's it!
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Detailed ReportingCreate comprehensive reports with in-depth data analysis.
- Dialer SolutionUtilize dialers for efficient outbound calling and lead management.
- Interactive Voice ResponseAutomate customer interactions through voice response systems.
- Quality ManagementEnsure product and service quality through systematic management processes.
Category rankings
As of Sep 12, 2026- Telephony#97of 122Top 80%
- Customer Service#795of 1,137Top 70%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
CallCorp Omnichannel / Cloud Contact Center ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
- Rank #24
- Rank #41
Competitors & alternatives
CallCorp Omnichannel / Cloud Contact Center doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is CallCorp Omnichannel / Cloud Contact Center?
CallCorp Omnichannel / Cloud Contact Center is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2021. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by CallCorp.
Is CallCorp Omnichannel / Cloud Contact Center free?
CallCorp Omnichannel / Cloud Contact Center does not offer a permanent free plan on Salesforce. Pricing starts at 100, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses CallCorp Omnichannel / Cloud Contact Center?
CallCorp Omnichannel / Cloud Contact Center is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does CallCorp Omnichannel / Cloud Contact Center rank on Salesforce?
CallCorp Omnichannel / Cloud Contact Center currently sits at position #97 in the Telephony category on Salesforce. That places it in the top 80% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does CallCorp Omnichannel / Cloud Contact Center support?
CallCorp Omnichannel / Cloud Contact Center declares support for 10 languages on its Salesforce marketplace listing: nl, en, fr, de, da, it, with 4 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.