Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement for Salesforce AppExchange
By MessageBird
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement is the #272 ranked marketing app on Salesforce, with a 5.0 average rating from 2 reviews, as a paid app, as of July 13, 2026.
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement is a Salesforce AppExchange app by MessageBird. With a rating of 5.0★ from 2 reviews, it currently ranks #272 in the Marketing category.
AppRanks data: Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement ranks #272 in Marketing on Salesforce AppExchange, placing it in the top 30% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement is a category-leading Salesforce app with a limited review volume. It is listed in the Marketing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by MessageBird — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement
How Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement works
Bird for Salesforce lets you connect your Marketing Cloud with your customer's favourite messaging channels.
This integration connects your messaging to the Salesforce Journey Builder, enabling automated communication flows via WhatsApp, SMS and more.
Benefits:
- Build automated communication flows using WhatsApp, SMS, etc. - Create powerful customer journeys, trigger automatic responses and send interactive campaigns using SalesForce Journey Builder - Improve engagement by chatting with your customers on their favourite channels - Save overhead and developer time by using Bird’s unified messaging API - Create one customer profile by linking your Salesforce customer ID with their omnichannel data
Key features
- Engage customers and new leads on the world’s most popular communication channels within your Salesforce
- Trigger automatic responses and campaigns using Whatsapp, SMS, LINE, and Viber.
- Optimise deliverability, speed and costs with a global leader in messaging.
Category rankings
As of Jul 13, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement ranks for 4 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #3
- Rank #5
- Rank #10
Competitors & alternatives
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement doesn't have curated competitor matchups yet. Other tracked marketing apps on Salesforce:
Frequently asked questions
What is Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement?
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement is an app for Salesforce. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by MessageBird.
Is Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement free?
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement does not offer a permanent free plan on Salesforce. Pricing starts at 500, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement?
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Marketing category on Salesforce.
Where does Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement rank on Salesforce?
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement currently sits at position #272 in the Marketing category on Salesforce. That places it in the top 29% of 932 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement integrate with?
Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement lists 2 integrations on its Salesforce marketplace page. The most prominent are Marketing Cloud, Marketing Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.