360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce for Salesforce AppExchange
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the #1 ranked marketing app on Salesforce, with a 4.9 average rating from 1,280 reviews, as a paid app, as of Sep 4, 2026.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is a Salesforce AppExchange app by 360 Degree Cloud Technologies Pvt. Ltd.. With a rating of 4.9★ from 1,280 reviews, it currently ranks #1 in the Marketing category.
AppRanks data: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce ranks #1 in Marketing on Salesforce AppExchange, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is a category-leading Salesforce app with an established review history. It is listed in the Marketing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1,280 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +1,280 reviews provide statistical reliability for the rating average
- +Published by 360 Degree Cloud Technologies Pvt. Ltd. — established developer track record
Cons
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
How 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce works
360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response.
What you can do
Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce.
Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number.
Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent.
Used across education, recruitment, real estate, healthcare, mortgage and nonprofits.
Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.
Key features
- SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
- Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
- Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
- AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
- Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
- Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
- Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
- Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
- Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Bulk SMS MessagingSend bulk SMS campaigns to reach a larger audience effectively.
- Multi-Channel MessagingReach customers across various channels for effective communication.
Category rankings
As of Sep 4, 2026- Marketing#1of 936Top 1%
- Customer Service#2of 1,112Top 1%
- Sales#4of 1,713Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce ranks for 193 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce doesn't have curated competitor matchups yet. Other tracked marketing apps on Salesforce:
Frequently asked questions
What is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is an app for Salesforce. It currently holds a 4.9-star rating from 1,280 merchant reviews, and it has been listed on the marketplace since 2016. It is listed under the Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 360 Degree Cloud Technologies Pvt. Ltd.
Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce free?
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 7, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base of 1,280 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Marketing category on Salesforce.
Where does 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce rank on Salesforce?
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce currently sits at position #1 in the Marketing category on Salesforce. That places it in the top 0% of 936 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce integrate with?
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce lists 4 integrations on its Salesforce marketplace page. The most prominent are Service Cloud, Experience Cloud, Nonprofit Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce support?
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.