Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony for Salesforce AppExchange
By Wildix EE OÜ
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony is the #36 ranked telephony app on Salesforce, with a 4.7 average rating from 6 reviews, as a paid app, as of Sep 8, 2026.
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony is a Salesforce AppExchange app by Wildix EE OÜ. With a rating of 4.7★ from 6 reviews, it currently ranks #36 in the Telephony category.
AppRanks data: Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony ranks #36 in Telephony on Salesforce AppExchange, placing it in the top 30% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony is a highly rated Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Published by Wildix EE OÜ — established developer track record
Cons
- −Limited review base (6) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony?
See Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony's alternatives ranked by audit score, rating, and review velocity.
About Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony
How Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony works
Your Workflow, Your Way Stop fighting your tools and start closing deals. From automated activity logging to the integrated Wildix Dialpad, we create a seamless flow using advanced CTI to transform Salesforce into a powerhouse for sales and service.
Instant Context, Better Service Ditch tab-switching fatigue. With click-to-call and Incoming call popup functionality, your team views history instantly. Our system will auto-detect existing contacts and redirect to their page, ensuring agents have data before they say "hello."
Searchable Intelligence Wildix seamlessly injects your call history, meetings, and AI-driven transcriptions into Salesforce. Manage your directory, leads, and tasks directly within the CRM for a truly unifiedworkspace.
Beyond the PBX Leverage AI sentiment analysis and sales intelligence to transform raw conversations into custom reports and dashboards. Every Chat, SMS, and WhatsApp message flows automatically into Salesforce, unifying digital touchpoints for a complete 360-degree customer journey across desk phones, mobile apps, or web browsers.
Key features
- Wildix turns Salesforce into a high-performance communication hub. Automated logging and targeted AI insights offer deeper analysis and empower sales and service cloud teams to move faster while giving managers real-time performance visibility.
- ● WORK IN SALESFORCE? The Wildix dialer streamlines your workflow with click-to-dial functionality, intelligent inbound screen pops and integrated CTI controls for a unified experience.
- ● WORK IN CONVERSATIONS? Access Salesforce directly within Wildix to manage leads, contacts tasks and opportunities without switching apps.
- ● WANT AUTOMATION? Enable auto-logging (online and offline) to boost efficiency by syncing call history, chats and AI summaries.
- ● NEED DEEPER INSIGHTS ? Our agentic AI enriches Salesforce with advanced call intelligence, sentiment analysis and automated reporting. You can also trigger Agentforce actions to automate workflows.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Activity LogsTrack and record all activities within the system for transparency.
- Click-to-CallInitiate calls directly from your platform with a single click.
- Sales IntelligenceLeverage data insights to enhance sales strategies and performance.
Category rankings
As of Sep 9, 2026- Telephony#36of 122Top 30%
- Sales Productivity#68of 198Top 35%
- Agent Productivity#77of 308Top 25%
- Customer Service#280of 1,137Top 25%
- Sales#459of 1,758Top 27%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #2
- Rank #12
- 3.workflowRank #67
Competitors & alternatives
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony?
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony is an app for Salesforce. It currently holds a 4.7-star rating from 6 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Wildix EE OÜ.
Is Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony free?
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony does not offer a permanent free plan on Salesforce. Pricing starts at 4, and the listed tiers are Salesforce Integration, Salesforce Integration, Salesforce Integration. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony?
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony rank on Salesforce?
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony currently sits at position #36 in the Telephony category on Salesforce. That places it in the top 30% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony integrate with?
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony lists 4 integrations on its Salesforce marketplace page. The most prominent are Financial Services Cloud, Health Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.