Contact Center by Zisson: CTI, IVR, ACD, Telephony, Softphone, Chat for Salesforce
By Zisson AS
- Category rank
- #53 in Telephony
- Price from
- €18 / user / month (EUR)
- Listing audit
- 68/100
Contact Center by Zisson: CTI, IVR, ACD, Telephony, Softphone, Chat is a Salesforce AppExchange app by Zisson AS. With a rating of 5.0★ from 1 reviews, it currently ranks #53 in the Telephony category.
Contact Center by Zisson: CTI, IVR, ACD, Telephony, Softphone, Chat is the #53 ranked Telephony app on Salesforce, with a 5.0 average rating from 1 review, as a paid app, as of Nov 8, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 8, 2026
Contact Center by Zisson: CTI, IVR, ACD, Telephony, Softphone, Chat ranks #53 of 123 in Telephony on Salesforce. It holds a 5.0★ average from 1 review on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2019
Cons
- −Only 1 review — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Contact Center by Zisson: CTI, IVR, ACD, Telephony, Softphone, Chat
How Contact Center by Zisson: CTI, IVR, ACD, Telephony, Softphone, Chat works
Zisson integrated with Salesforce helps your agents deliver a more efficient and optimized experience for your customers. Each time a customer calls your organization, agents are presented with the Salesforce customer 360-degree view that shows previous inquiries, communication, and outcome! All the tools you need to achieve customer success.
Our modules include:
- Chat and social media support - Softphone - Click-to-Call - Presence management - Agent status control - Intelligent routing - Inbound screen pop-up - Statistics on inquiries - Caller authentication - Outbound SMS - Hot desking - Zisson IP PBX - Local presence – agents can easily change the number displayed
Reinforced with information, your sales teams and your agents will respond more precisely to inquiries, improve first call resolutions and take a more proactive customer service approach. Get started today!
Key features
- Customers have new requirements for effective communication and accessibility. We provide a omnichannel call center solution that combines all communication channels in one platform to boost your productivity and customer satisfaction.
- Intuitive interface that requires minimal training and maximum time saved for your agents to get started.
