3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management for Salesforce AppExchange
By 3CLogic
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management is the #50 ranked telephony app on Salesforce, with a 4.4 average rating from 8 reviews, as a paid app, as of May 30, 2026.
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management is a Free Salesforce AppExchange app by 3CLogic. With a rating of 4.4★ from 8 reviews, it currently ranks #50 in the Telephony category.
AppRanks data: 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management ranks #50 in Telephony on Salesforce AppExchange, placing it in the top 44% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management is a well-rated Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 8 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by 3CLogic — established developer track record
Cons
- −Limited review base (8) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?
See 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management's alternatives ranked by audit score, rating, and review velocity.
About 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management
How 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management works
With 3CLogic's complete suite of inbound, outbound, and blended contact center solutions, improve sales initiatives, adapt to changes in customer demand or market trends, and enhance the overall customer experience.
Sales/Marketing: - Improve rep efficiency with powerful lead management. - Facilitate rep activities with CRM and WFM integrations with click-to-call features. - Focus on calling the best prospects with DNC screening, predictive and preview dialing. - Seamlessly manage prospects with efficient call-back scheduling. - Monitor rep performance with real-time reporting and business intelligence. - Enhance your reps skills with supervisor training tools, including barge-in and whisper.
Service/Support:
- Allow customers to contact you anytime and anyhow with multichannel communications (phone, email, text, and chat). - Enhance client retention and satisfaction with efficient call routing. - Favor your most important customers with our call prioritization feature. - Maintain consistent customer service with advanced agent scripting engine guiding your agents. - Keep a flexible workforce and hire the right skills with remote agent capabilities.
Key features
- Inbound, Outbound, Blended Call Center Solutions
- Complete CRM Integration with Salesforce and other 3rd Party Applications (WFM, Ticketing Systems, PBX)
- Dynamic Scripting, Business Intelligence and Reporting, Real-time Dashboards, ACD, IVR, Predictive Dialing, Skills-based Routing
Category rankings
As of May 30, 2026- Telephony#50of 115Top 44%
- Customer Service#424of 1,086Top 40%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Where 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management stands in the Telephony category
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management ranks #50 of 115 apps in the Telephony category, placing it in the top 44% of the listing.
Languages & integrations
Languages supported
Support
Get help with 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management:
- Email:[email protected]
How does this listing score?
Get a free audit with 30+ checks on listing quality.
Frequently asked questions
What is 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management is an app for Salesforce. It currently holds a 4.4-star rating from 8 merchant reviews, and it has been listed on the marketplace since 2012. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 3CLogic.
Is 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management free?
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management does not offer a permanent free plan on Salesforce. Pricing starts at 0, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management rank on Salesforce?
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management currently sits at position #50 in the Telephony category on Salesforce. That places it in the top 43% of 115 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management support?
3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management declares support for 5 languages on its Salesforce marketplace listing: en, ja, zh_CN, es, zh_TW. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.