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TOP SALESFORCE APPS YOU CAN COMPARE
Three highly-rated Salesforce apps to compare against NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI.
The top-rated Salesforce apps by rating × review-volume — a useful comparison baseline against NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI.
#1TOP PICK
Adobe Acrobat Sign eSignatures for Salesforce
Apps4.863,200 reviews
Not auditedAudit score
Pick if you want feature parity
Strongest fit on feature parity. The most direct functional swap. Shares apps feature signature, comparable workflows, and a similar audit-score band — switch costs are usually lowest here.
#2RUNNER-UP
Docusign eSignature for Salesforce: The trusted eSignature solution
Apps4.554,647 reviews
Not auditedAudit score
Pick if you're cost-sensitive
Wider scope, slightly different focus. Wider feature surface than the source app's focus area. Useful if you're shopping apps alongside adjacent capabilities you'd otherwise integrate separately.
#3VALUE PICK
Cirrus Insight for Gmail
Apps4.702,094 reviews
Not auditedAudit score
Pick if you live in workflows
Established alternative with audit-grade listing. Established option with the rating + review depth to be vendor-evaluated. Best when running this category at scale and you can't afford early-stage product surprises.
SIDE-BY-SIDE COMPARISON
NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI versus the top 3.
Five rows, all loaded above the fold. Wins are highlighted; nothing's hidden behind a tab.
RANKS #4 THROUGH #12
The next 9, denser.
Lower-ranked but legitimate. Click any row for the full profile — or compare side-by-side with NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI.
9 more Salesforce alternatives to NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI
#4
360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTIApps
4.891,277 reviewsNot auditedCompare
#6
How these alternatives are ranked
Scored daily. Three signals, weighted and blended. No vendor money changes anything.
45%Feature similarity
N-gram match against NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI's feature signature, weighted by category overlap.
35%Audit + rating
Listing quality (0–100) blended with rolling 90-day rating average. Penalizes thin listings.
20%Review velocity
Reviews added in trailing 30 days, normalized by category baseline. Surfaces rising challengers.
Every Salesforce alternative on this page is scraped, normalized, and re-scored every 24 hours. We don't accept paid placement, vendor-funded "best of" content, or sponsored ranking — and we publish the rules so you can audit them yourself. If a vendor disagrees with their position, that's between them and the data.
WHEN DOES IT MAKE SENSE TO SWITCH FROM NICE CXONE AGENT WORKSPACE FOR SALESFORCE EMBEDDED OPENCTI?
Four reasons people leave.
Decision triggers, not marketing. If two or more apply, your shortlist starts with the apps named below each card.
Pricing has outgrown your usage
If your usage of NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI has crossed the second-tier breakpoint on its pricing plan, the per-unit cost is usually where alternatives diverge most clearly. Some apps in the list above carry generous free tiers; others are paid-from-day-one. If the gap between your monthly bill and the next-cheapest alternative exceeds 30%, the switch usually pays back inside one quarter.
Docusign eSignature for Salesforce: The trusted eSignature solution · Adobe Acrobat Sign eSignatures for SalesforceYou need a feature outside the focus
Each Salesforce category has a feature spectrum. The "Similar feature set" badge above marks alternatives whose feature signature most overlaps with NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI. The "Category leader" badge marks apps that may approach the same category from a different feature angle — useful if you want to widen rather than narrow your toolset.
Adobe Acrobat Sign eSignatures for SalesforceSupport response has slowed you down
FREQUENTLY ASKED
Answers built from the data.
Built from the same scores the ranking uses — so they won't contradict the table.
For most accounts under typical category usage, the answer depends on tier. Adobe Acrobat Sign eSignatures for Salesforce is in the paid band (paid), while NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI is paid (paid). At parity scale, the cheaper option can save 30–60% — but feature-for-feature swaps usually narrow the gap above the second tier.
VERDICT · UPDATED TODAY
If you're moving from NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI, the most common landing spots are Adobe Acrobat Sign eSignatures for Salesforce (medium feature match, audit null/100) and Docusign eSignature for Salesforce: The trusted eSignature solution (pricing leverage + breadth). Skip 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI unless your use case is unusual.
If feature parity matters most
→ Adobe Acrobat Sign eSignatures for Salesforce
Medium feature parity. Audit null, 4.86★.
If pricing matters most
→ Docusign eSignature for Salesforce: The trusted eSignature solution
Best for cost-sensitive teams. 4.55★ across 4,647 reviews.
If you're scaling enterprise
→ Cirrus Insight for Gmail
Strongest scale fit when category usage exceeds typical thresholds. Vendor-evaluate before committing.
Continue your research
Audit NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI's listing
See where NiCE CXone Agent Workspace for Salesforce Embedded OpenCTI ranks 0–100 on listing completeness, screenshots, and description quality.
Open auditNiCE CXone Agent Workspace for Salesforce Embedded OpenCTI vs Adobe Acrobat Sign eSignatures for Salesforce
Side-by-side feature deltas, shared keywords, rating curves over the trailing 12 months.
Open compareSalesforce category leaders
Highest-rated Salesforce apps by intent. The category-by-category leaderboard.
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