Side-by-side comparison · 24 data points
Shoppers have questions? AI chat bot has answers. Need sale support? Chatty delivers. 24/7 every day
| Chatty AI Chatbot & Live Chat | OC Product Enquiry | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement
| Metric | Chatty AI Chatbot & Live Chat | OC Product Enquiry |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.2 ★ |
| Total reviews | ★ 1.8k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | ★ 5 | 4 |
| Featured placements | 4 | — |
| Review velocity (30d) | 30 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2022 | Oct 2023 |
Based on the data on this page, Chatty AI Chatbot & Live Chat is the stronger choice for most Shopify App Store merchants — 4.9★ vs OC Product Enquiry's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chatty AI Chatbot & Live Chat at Free plan available, OC Product Enquiry at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Chatty AI Chatbot & Live Chat has the larger user base (1,773 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. OC Product Enquiry's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chatty AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — OC Product Enquiry's 5-review base may include the workflow context that matches your specific use case better than Chatty AI Chatbot & Live Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatty AI Chatbot & Live Chat audit • OC Product Enquiry audit
| Keyword | Chatty AI Chatbot & Live Chat | OC Product Enquiry |
|---|---|---|
| ai chatbot | #1 | Not ranked |
| ai chat | #1 | Not ranked |
| livechat | #2 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | Chatty AI Chatbot & Live Chat | OC Product Enquiry |
|---|---|---|
| Average rating | 4.9 ★ (1.8k) | 4.2 ★ (5) |
| Rating distribution | 596% 43% 30% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +11 | — |
| Reviews · last 30 days | +30 | — |
| Reviews · last 90 days | +100 | — |
Both Chatty AI Chatbot & Live Chat and OC Product Enquiry offer paid plans only. Chatty AI Chatbot & Live Chat starts at Free plan available; OC Product Enquiry starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Chatty AI Chatbot & Live Chat has the higher average rating (4.9★ from 1,773 reviews) compared to OC Product Enquiry (4.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatty AI Chatbot & Live Chat fits better if you prioritize rating consistency; OC Product Enquiry is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Chatty AI Chatbot & Live Chat has more onboarding documentation maturity (1,773 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatty AI Chatbot & Live Chat typically suits early-stage and growth-mode stores based on its review-base composition (1,773 reviews). OC Product Enquiry aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Andy was very helpful and understood all my questions very fast response
Very easy to use and awesome customer service assisted by Hazel.
This Shopify chatbot plugin is a must-have! It’s incredibly easy to set up, and the AI chatbot has already cut our support load while boosting customer satisfaction. 10/10 recommend.
Andy was the best, he had quick responses and his solutions were very accurate. He understood the problem since the beginning. thanks for all the support
Good chatbot and does the job. Some issues but costumer service is very friendly
No reviews yet.
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and OC Product Enquiry both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from OC Product Enquiry" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
