OC Product Enquiry vs Chatty AI Chatbot & Live Chat
Side-by-side comparison · 24 data points
OC Product Enquiry
Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement
ShopifyFree trial available
Chatty AI Chatbot & Live Chat
Shoppers have questions? AI chat bot has answers. Need sale support? Chatty delivers. 24/7 every day
Built for ShopifyShopifyFree plan available
At a glance
| Metric | Chatty AI Chatbot & Live Chat | OC Product Enquiry |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.2 ★ |
| Total reviews | ★ 1.8k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | ★ 5 | 4 |
| Featured placements | 4 | — |
| Review velocity (30d) | 30 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2022 | Oct 2023 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, Chatty AI Chatbot & Live Chat is the stronger choice for most Shopify App Store merchants — 4.9★ vs OC Product Enquiry's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chatty AI Chatbot & Live Chat at Free plan available, OC Product Enquiry at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Chatty AI Chatbot & Live Chat has the larger user base (1,773 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. OC Product Enquiry's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chatty AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — OC Product Enquiry's 5-review base may include the workflow context that matches your specific use case better than Chatty AI Chatbot & Live Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatty AI Chatbot & Live Chat audit • OC Product Enquiry audit
1. Listing metadata
Field-level data| Chatty AI Chatbot & Live Chat | OC Product Enquiry | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
Chatty AI Chatbot & Live Chat
OC Product Enquiry
Free
Free
—
- 50 AI conversations (lifetime)
- Train AI with up to 100 products
- Basic AI model
- 1 member
- Multi-channel
- Translation 1 language
- Live chat: 90-day chat history
- Professional FAQs page
—
Paid #1
Basic
19.99
- 50 AI conversations/ month
- Train AI with up to 500 products
- Basic AI model
- 5 members
- Multi-channel
- Translation & Auto translate
- 12-month chat history
- Basic analytics
Basic
1.99
Paid #2
Pro
68.99
- 300 AI conversations /month
- Train AI with up to 8,000 products
- Pro AI model - smarter & higher accuracy
- 10 members
- Multi-channel
- Unlimited chat history
- AI reply in multiple channels
- Advanced analytics
—
Paid #3
Plus
199
- 700 AI conversations /month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
—
3. Features
As listed by each developerChatty AI Chatbot & Live Chat
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- FAQ page: Create a help center to empower customers to find answers on their own
- Sales automation: Send proactive targeted messages based on visitor behavior
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
OC Product Enquiry
- User-friendly Interface
- Analytics and Reporting
- Real-time Notifications
- Search Functionality
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryChat0 shared · 28 total
Chatty AI Chatbot & Live Chat
- Agent analytics
- AI chatbots
- Behavior tracking
- Customer insights
- Email chat
- File upload
- Live chat
- Multi-language
- Push notifications
- Real-time translation
- Social media
- Discounts
- FAQs
- Greetings
- Order updates
- Product recommendations
- Quick replies
- Upsell
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Emojis and stickers
- Tagging
- Welcome messages
OC Product Enquiry
- —Agent analytics
- —AI chatbots
- —Behavior tracking
- —Customer insights
- —Email chat
- —File upload
- —Live chat
- —Multi-language
- —Push notifications
- —Real-time translation
- —Social media
- —Discounts
- —FAQs
- —Greetings
- —Order updates
- —Product recommendations
- —Quick replies
- —Upsell
- —Agent avatar
- —Business hours
- —Chat assignment
- —Chat buttons
- —Chat flows
- —Chat window
- —Color and font
- —Emojis and stickers
- —Tagging
- —Welcome messages
FAQ0 shared · 19 total
Chatty AI Chatbot & Live Chat
- AI generation
- Images
- Import and export
- Markdown
- Multi-language
- Rich text editor
- SEO
- Translation
- Accordions
- Collection page
- Custom CSS
- Custom templates
- Customer feedback
- FAQ page
- Instant answers
- Mobile responsive
- Product page
- Sidebar
- Tabs
OC Product Enquiry
- —AI generation
- —Images
- —Import and export
- —Markdown
- —Multi-language
- —Rich text editor
- —SEO
- —Translation
- —Accordions
- —Collection page
- —Custom CSS
- —Custom templates
- —Customer feedback
- —FAQ page
- —Instant answers
- —Mobile responsive
- —Product page
- —Sidebar
- —Tabs
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Chatty AI Chatbot & Live Chat | OC Product Enquiry |
|---|---|---|
| ai chatbot | #1 | Not ranked |
| ai chat | #1 | Not ranked |
| livechat | #2 | Not ranked |
6. Featured placements & badges
Editorial visibilityChatty AI Chatbot & Live Chat4 all-time · 4 recent
- category · ChatMay 16, 2026
- category · FAQMay 16, 2026
- category · Recommended store management appsMay 12, 2026
- category · Recommended support appsMay 12, 2026
OC Product Enquiry0 all-time · 0 recent
Not featured in any section recently.
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsChatty AI Chatbot & Live Chat · 8 changes
- Apr 26descriptionListing copy updated
- Apr 26descriptionListing copy updated
- Mar 31descriptionListing copy updated
- Mar 31descriptionListing copy updated
- Mar 31descriptionListing copy updated
- Mar 31descriptionListing copy updated
- Mar 31featuresFeatures list updated
- Mar 4descriptionListing copy updated
OC Product Enquiry · 0 changes
No tracked changes.
8. Quality signals
Reviews · velocity · latest sentiment| Signal | Chatty AI Chatbot & Live Chat | OC Product Enquiry |
|---|---|---|
| Average rating | 4.9 ★ (1.8k) | 4.2 ★ (5) |
| Rating distribution | 596% 43% 30% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +11 | — |
| Reviews · last 30 days | +30 | — |
| Reviews · last 90 days | +100 | — |
5 latest reviews · each app
Chatty AI Chatbot & Live Chat
- May 15, 2026
Andy was very helpful and understood all my questions very fast response
- May 14, 2026
Very easy to use and awesome customer service assisted by Hazel.
- May 13, 2026
This Shopify chatbot plugin is a must-have! It’s incredibly easy to set up, and the AI chatbot has already cut our support load while boosting customer satisfaction. 10/10 recommend.
- May 13, 2026
Andy was the best, he had quick responses and his solutions were very accurate. He understood the problem since the beginning. thanks for all the support
- May 13, 2026
Good chatbot and does the job. Some issues but costumer service is very friendly
OC Product Enquiry
No reviews yet.
9. App details
Long-form description · keyword frequencyChatty AI Chatbot & Live Chat
No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
Top keywords
- ai2×2.67%
- chat2×2.67%
OC Product Enquiry
Our Product Inquiry App offers a user-friendly interface, enabling seamless integration with your existing store. Simplify the process of handling product inquiries with a robust set of features tailored to optimize customer interaction and improve overall sales performance.
Top keywords
- product2×5.26%
Frequently asked
Common questions about this comparisonIs Chatty AI Chatbot & Live Chat or OC Product Enquiry cheaper?
Both Chatty AI Chatbot & Live Chat and OC Product Enquiry offer paid plans only. Chatty AI Chatbot & Live Chat starts at Free plan available; OC Product Enquiry starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Which has better reviews, Chatty AI Chatbot & Live Chat or OC Product Enquiry?
Chatty AI Chatbot & Live Chat has the higher average rating (4.9★ from 1,773 reviews) compared to OC Product Enquiry (4.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Chatty AI Chatbot & Live Chat or OC Product Enquiry?
It depends on what you're optimizing for. Chatty AI Chatbot & Live Chat fits better if you prioritize rating consistency; OC Product Enquiry is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, Chatty AI Chatbot & Live Chat or OC Product Enquiry?
Both apps are one-click installs from the Shopify App Store marketplace. Chatty AI Chatbot & Live Chat has more onboarding documentation maturity (1,773 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Shopify App Store stores?
Chatty AI Chatbot & Live Chat typically suits early-stage and growth-mode stores based on its review-base composition (1,773 reviews). OC Product Enquiry aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between Chatty AI Chatbot & Live Chat and OC Product Enquiry?
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and OC Product Enquiry both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from OC Product Enquiry" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
9. Other comparisons people make
From the same categoryvs Chatty AI Chatbot & Live Chat
vs OC Product Enquiry
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