Side-by-side comparison · 24 data points
| Shopify Inbox | Smartarget Line ‑ Contact Us | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Smartarget Line Contact Us allows your customers to contact you easily.
| Metric | Shopify Inbox | Smartarget Line ‑ Contact Us |
|---|---|---|
| Rating | 4.7 ★ | 4.7 ★ |
| Total reviews | ★ 5.5k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 81 new | — |
| Languages | 21 supported | 7 supported |
| Listed since | Aug 2019 | Jun 2024 |
Shopify Inbox and Smartarget Line ‑ Contact Us are evenly matched on rating (4.7★ vs 4.7★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Shopify Inbox at Free, Smartarget Line ‑ Contact Us at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shopify Inbox has the larger user base (5,507 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smartarget Line ‑ Contact Us's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Smartarget Line ‑ Contact Us audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Smartarget Line ‑ Contact Us |
|---|---|---|
| contact | #11 | #29 |
| chat buttons | #12 | #174 |
| chat | #2 | #239 |
| live chat | #11 | #239 |
| livechat | #44 | #238 |
Not featured in any section recently.
No tracked changes.
| Signal | Shopify Inbox | Smartarget Line ‑ Contact Us |
|---|---|---|
| Average rating | 4.7 ★ (5.5k) | 4.7 ★ (5) |
| Rating distribution | 583% 49% 33% 21% 14% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +21 | — |
| Reviews · last 30 days | +81 | — |
| Reviews · last 90 days | +266 | — |
Both Shopify Inbox and Smartarget Line ‑ Contact Us offer paid plans only. Shopify Inbox starts at Free; Smartarget Line ‑ Contact Us starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Shopify Inbox (4.7★, 5,507 reviews) and Smartarget Line ‑ Contact Us (4.7★, 5 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Shopify Inbox fits better if you prioritize broader integrations; Smartarget Line ‑ Contact Us is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,507 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Shopify Inbox typically suits established stores with steady traffic based on its review-base composition (5,507 reviews). Smartarget Line ‑ Contact Us aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Muy buena herramienta nueva de IA nos encanto
Très bonne application gratuite. Elle s’intègre parfaitement à ma boutique Shopify et facilite les échanges avec les visiteurs. L’interface est simple, intuitive et agréable à utiliser. Je la recommande vivement !
No reviews yet.
Migration support varies by app and category. Shopify Inbox and Smartarget Line ‑ Contact Us both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smartarget Line ‑ Contact Us" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
