Side-by-side comparison · 24 data points
Smartarget Line Contact Us allows your customers to contact you easily.
| Shopify Inbox | Smartarget Line ‑ Contact Us | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | Shopify Inbox | Smartarget Line ‑ Contact Us |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.6 ★ |
| Total reviews | ★ 5.4k | 5 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 109 new | — |
| Languages | 21 supported | 7 supported |
| Listed since | Aug 2019 | Jun 2024 |
Shopify Inbox edges out Smartarget Line ‑ Contact Us on rating (4.7★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Shopify Inbox at Free, Smartarget Line ‑ Contact Us at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shopify Inbox has the larger user base (5,444 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smartarget Line ‑ Contact Us's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Shopify Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — Smartarget Line ‑ Contact Us's 5-review base may include the workflow context that matches your specific use case better than Shopify Inbox's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Smartarget Line ‑ Contact Us audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Smartarget Line ‑ Contact Us |
|---|---|---|
| contact | #11 | #29 |
| chat buttons | #12 | #174 |
| chat | #2 | #239 |
| live chat | #10 | #239 |
| livechat | #48 | #238 |
Not featured in any section recently.
| Signal | Shopify Inbox | Smartarget Line ‑ Contact Us |
|---|---|---|
| Average rating | 4.7 ★ (5.4k) | 4.6 ★ (5) |
| Rating distribution | 583% 49% 33% 21% 15% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +35 | — |
| Reviews · last 30 days | +109 | — |
| Reviews · last 90 days | +291 | — |
Both Shopify Inbox and Smartarget Line ‑ Contact Us offer paid plans only. Shopify Inbox starts at Free; Smartarget Line ‑ Contact Us starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Shopify Inbox has the higher average rating (4.7★ from 5,444 reviews) compared to Smartarget Line ‑ Contact Us (4.6★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Shopify Inbox fits better if you prioritize rating consistency; Smartarget Line ‑ Contact Us is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,444 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Shopify Inbox typically suits established stores with steady traffic based on its review-base composition (5,444 reviews). Smartarget Line ‑ Contact Us aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
It's unbelievable how much more valuable Shopify Inbox has become now that Shopify has integrated its AI agent. This update is a complete game changer for online stores. What impressed me the most is that the AI automatically syncs with all of my products and pages, so it has a thorough understanding of my store and ca
最近的更新一以后非常得不好用，为什么要这样子？
Love the app and where is was. The new update has the makings of something great but missing A LOT of things. I will change my review when the updates change. It seems too buggy to be released right now. 1. Need to be able to be notified when someone is chatting with Ai. 2. Need to be able to jump into the conversatio
Nice to have everything in one place. Questions and answers.
No reviews yet.
Migration support varies by app and category. Shopify Inbox and Smartarget Line ‑ Contact Us both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smartarget Line ‑ Contact Us" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
