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Shopify Inbox vs Kommo
Side-by-side comparison
At a glance
| Metric | Shopify Inbox | Kommo: AI‑powered WhatsApp CRM |
|---|---|---|
| Rating | ★ 4.5 ★ | 1.6 ★ |
| Total reviews | ★ 5.8k | 7 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Pricing tiers | — | 1 tier |
| Listed features | 4 | ★ 5 |
| Featured placements | 4 | — |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Shopify Inbox leads on more dimensions (4 vs 1). Pick Kommo if one of the points where it leads is what you need.
Where Shopify Inbox leads
- Higher average rating: 4.5★ vs 1.6★.
- More published reviews: 5,820 vs 7.
- Lists a free plan; Kommo doesn't.
- Available in more languages: 21 vs 3.
Where Kommo leads
- Lists Cart recovery, Cross-sell and Social media (+1 more) in its marketplace category features; Shopify Inbox doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Shopify Inbox audit • Kommo: AI‑powered WhatsApp CRM audit
1. Listing metadata
Field-level data| Field | Shopify Inbox | Kommo |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
