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MX vs Hosted
Side-by-side comparison
At a glance
| Metric | MX: Helpdesk & Live Chat | Hosted Email |
|---|---|---|
| Rating | ★ 4.3 ★ | 4.1 ★ |
| Total reviews | 9 | ★ 31 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | — | 2 tiers |
| Listed features | ★ 5 | 3 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, MX leads on more dimensions (4 vs 1). Pick Hosted Email if one of the points where it leads is what you need.
Where MX leads
- Higher average rating: 4.3★ vs 4.1★.
- Lists a free plan; Hosted Email doesn't.
- Available in more languages: 19 vs 1.
- Ranks higher in Helpdesk: #18 vs #63 of 275.
Where Hosted Email leads
- Lists Spam detection in its marketplace category features; MX doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: MX: Helpdesk & Live Chat audit • Hosted Email audit
1. Listing metadata
Field-level data| Field | MX | Hosted |
|---|---|---|
| Tagline | ||
| Listing audit | 94/100 listing audit | 78/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
