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| Metric | O: Chat buttons & Contact Form | Redo |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 258 | ★ 673 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Review velocity (30d) | 1 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2016 | May 2020 |
O: Chat buttons & Contact Form and Redo are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: O: Chat buttons & Contact Form at Free, Redo at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Redo has the larger user base (673 reviews vs 258), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. O: Chat buttons & Contact Form's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: O: Chat buttons & Contact Form audit • Redo audit
| Keyword | O | Redo |
|---|---|---|
| customer support | #77 | #51 |
| live chat | #239 | #55 |
| Signal | O | Redo |
|---|---|---|
| Average rating | 4.9 ★ (258) | 5.0 ★ (673) |
| Rating distribution | 593% 44% 31% 20% 12% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +1 | — |
| Reviews · last 90 days | +1 | — |
Don't download and don't waste your time. It seems like a scam because customer service isn't available and is always different. Furthermore, they never resolve issues. I don't recommend it.
Both O: Chat buttons & Contact Form and Redo offer paid plans only. O: Chat buttons & Contact Form starts at Free; Redo starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
O: Chat buttons & Contact Form (4.9★, 258 reviews) and Redo (5.0★, 673 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. O: Chat buttons & Contact Form fits better if you prioritize broader integrations; Redo is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Redo has more onboarding documentation maturity (673 reviews vs 258), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
O: Chat buttons & Contact Form typically suits early-stage and growth-mode stores based on its review-base composition (258 reviews). Redo aligns more with early-stage and growth-mode stores (673 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
App just crashed when I need to edit the widget.
The support team is nice and providing assistance immediately
This app is a great help for us because it is fast to communicate with our customers.
No reviews yet.
Migration support varies by app and category. O: Chat buttons & Contact Form and Redo both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from O: Chat buttons & Contact Form" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
