Side-by-side comparison16% listing overlap (weighted overlap of the two listings' categories, features, keywords and description text)
| Metric | O: Chat buttons & Contact Form | Willdesk: Live Chat&AI Chatbot |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.7 ★ |
| Total reviews | 267 | ★ 377 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Review velocity (30d) | 1 new | 1 new |
| Languages | 1 supported |
O: Chat buttons & Contact Form and Willdesk each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: O: Chat buttons & Contact Form audit • Willdesk: Live Chat&AI Chatbot audit
| Field | O | Willdesk |
|---|---|---|
| Tagline | ||
| Listing audit | 88/100 listing audit | 94/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 21 supported |
| Listed since | Jan 2016 | Feb 2021 |
|---|
| Listed |
|---|
None
None
| Keyword | O | Willdesk |
|---|---|---|
| contact form | #10 | #58 |
| chat | #20 | #63 |
| ai chat support | #150 | #65 |
No tracked changes.
| Signal | O | Willdesk |
|---|---|---|
| Average rating | 4.9 ★ (267) | 4.7 ★ (377) |
| Rating distribution | 592% 44% 31% 20% 12% | 595% 42% 31% 20% 12% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +1 | +1 |
| Reviews · last 90 days | +5 | +2 |
thank you very much, my needs were met very fast and easily. thanks sophia!!
Really happy with Omega Chat! The app works great and has been very helpful for our store. Their support team is super responsive and quick to solve any issues we have. Highly recommend it!
Buttons were easy to setup and customize, function perfectly and look great with many appearance options. I even had a slight issue with one of the buttons not being compatible with my website theme. After reaching out and enquiring about the missing functionality, the team assisted by diagnosing the issue and had it f
Both O: Chat buttons & Contact Form and Willdesk: Live Chat&AI Chatbot offer a free plan. O: Chat buttons & Contact Form lists no paid plan with a published price; Willdesk: Live Chat&AI Chatbot lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
O: Chat buttons & Contact Form has the higher average rating (4.9★ from 267 reviews) compared to Willdesk: Live Chat&AI Chatbot (4.7★ from 377 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
O: Chat buttons & Contact Form holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Willdesk: Live Chat&AI Chatbot has more published reviews to read for user-reported install experience (377 vs 267).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: O: Chat buttons & Contact Form has 267 published reviews; Willdesk: Live Chat&AI Chatbot has 377 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. O: Chat buttons & Contact Form and Willdesk: Live Chat&AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from O: Chat buttons & Contact Form" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
None
Great help. Got the help I needed fast. :)
I like the app, and already use it for 1 month, but some features working not correctly. I've already reported several times about 1 month ago and still nothing is fixed. This is really easy fixed and they completely ignore me. I'm afraid that if something important will be in the future, they also will not fix it. 1.
kim的服务非常好
Excellent; the team is very professional.
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month. His hidden costs are very high.