| Metric | Chizy: AI Chatbot & AI Chat | Shopify Inbox |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.5 ★ |
| Total reviews | 138 | ★ 5.8k |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | — |
| Listed features | ★ 5 | 4 |
On the measured data here, Shopify Inbox leads on more dimensions (4 vs 2). Pick Chizy if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chizy: AI Chatbot & AI Chat audit • Shopify Inbox audit
| Field | Chizy | Shopify Inbox |
|---|---|---|
| Tagline | ||
| Listing audit | 91/100 listing audit | 85/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Featured placements | — | 4 |
|---|
| Review velocity (30d) | 4 new | ★ 25 new |
|---|
| Languages | 1 supported | 21 supported |
|---|
| Listed since | Sep 2025 | Aug 2019 |
|---|
| Listed |
|---|
| Keyword | Chizy | Shopify Inbox |
|---|---|---|
| inbox | #6 | #1 |
| ai chat | #2 | #17 |
| chat | #17 | #2 |
| chatbox | #22 | #5 |
| live chat | #23 | #7 |
Not featured in any section recently.
| Signal | Chizy | Shopify Inbox |
|---|---|---|
| Average rating | 5.0 ★ (138) | 4.5 ★ (5.8k) |
| Rating distribution | 599% 40% 30% 20% 11% | 580% 48% 33% 22% 18% |
| Reviews · last 7 days | +2 | +0 |
| Reviews · last 30 days | +4 | +25 |
| Reviews · last 90 days | +9 | +134 |
Just started using Chizy, but seems to be a great AI Chatbot. The support has been outstanding during our initial setup and launch phase.
Super app, recommend 5*
It is really flexible and works well. Hasn’t brought me any sales yet but its early days. Support is very good. Im happy to have found this app.
Both Chizy: AI Chatbot & AI Chat and Shopify Inbox offer a free plan. Chizy: AI Chatbot & AI Chat lists no paid plan with a published price; Shopify Inbox lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chizy: AI Chatbot & AI Chat has the higher average rating (5.0★ from 138 reviews) compared to Shopify Inbox (4.5★ from 5,816 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chizy: AI Chatbot & AI Chat holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Shopify Inbox has more published reviews to read for user-reported install experience (5,816 vs 138).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chizy: AI Chatbot & AI Chat has 138 published reviews; Shopify Inbox has 5,816 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chizy: AI Chatbot & AI Chat and Shopify Inbox both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chizy: AI Chatbot & AI Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
We’ve had a very positive experience with Chizy while preparing our Shopify store for launch. The chatbot has performed well in our tests, and the support team has been responsive and helpful. They even customized the agent name to match our store’s language, so it now works across Slovenian, English, German and Croati
Very Disappointing Update – Not User Friendly The latest Shopify Inbox update is a major step backward. It feels completely unintuitive and has removed the basic navigation and menu options that made the app useful. There is no proper navigation, no easy menu for finding instant answers, and basic functionalities are u
App is good, but I can't wrap my head around why such forward thinking company as Shopify don't have an API, don't allow to respond by email. I want to use my agent to manage my customer service not yours. This is multichannel world and I do have my own trained agent and I don't need yours.
Good getting better