Chizy: AI Chatbot & Live Chat for Shopify App Store
By Chizy
Chizy: AI Chatbot & Live Chat is the #16 ranked chat app on Shopify, with a 5.0 average rating from 129 reviews, 9 of which arrived in the last 30 days, with a free plan available, as of July 8, 2026.
Chizy: AI Chatbot & Live Chat is a Shopify App Store app by Chizy, launched September 2025. With a rating of 5.0★ from 129 reviews, it currently ranks #16 in the Chat category.
AppRanks data: Chizy: AI Chatbot & Live Chat added 58 reviews in the last 90 days (42% of its all-time review count) — an active-velocity signal indicating ongoing user adoption.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chizy: AI Chatbot & Live Chat is a category-leading Shopify app with a growing review traction. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 129 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Chizy — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
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About Chizy: AI Chatbot & Live Chat
How Chizy: AI Chatbot & Live Chat works
Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload.
The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages.
Customize the chatbot look & tone to match your brand, and let Chizy take care of the rest
Screenshots
Key features
- AI automatic learning + custom training: create a 24/7 human-like sales agent
- In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
- Smart follow-up messages: re-engage idle visitors to recover lost sales
- Seamless transition from AI to human via our live chat or WhatsApp, phone, email
- Connect chatbot with Shopify Inbox for live agent to handle conversations (beta)
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI Agent FunctionalityLeverage AI agents to enhance customer interactions and support.Niche
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- All Theme OptionsAccess and utilize any available theme for your store.Niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Custom IntegrationsIntegrate your systems and tools with tailored solutions for your business.Niche
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Free Plan FeaturesAccess all features available in the free plan to maximize value.Niche
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Email Inbox ManagementOrganize and manage your emails efficiently in one unified inbox.Niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Page BuilderCreate custom pages easily with intuitive page builder tools.
- Priority SupportReceive prioritized assistance to resolve issues faster.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- Multi-Language SupportEnable your store to operate in multiple languages for diverse audiences.Niche
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.Common
Pricing plans
Free
|
Starter19/month
|
Most popular Growth69/month
|
Scale199/month
|
Ratings and reviews
- 5138 (107%)
- 40 (0%)
- 30 (0%)
- 20 (0%)
- 11 (1%)
Category rankings
As of Jul 8, 2026- Chat#16of 386Top 5%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chizy: AI Chatbot & Live Chat ranks for 68 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Chizy: AI Chatbot & Live Chat competes with these apps in the same space:
Frequently asked questions
What is Chizy: AI Chatbot & Live Chat?
Chizy: AI Chatbot & Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 129 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Chizy.
Is Chizy: AI Chatbot & Live Chat free?
Chizy: AI Chatbot & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Growth, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Chizy: AI Chatbot & Live Chat?
Chizy: AI Chatbot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base of 129 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Chat category on Shopify.
Where does Chizy: AI Chatbot & Live Chat rank on Shopify?
Chizy: AI Chatbot & Live Chat currently sits at position #16 in the Chat category on Shopify. That places it in the top 4% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Chizy: AI Chatbot & Live Chat integrate with?
Chizy: AI Chatbot & Live Chat lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, ai agent, all themes, chatbot, Mobile App Builders, Page Builders, plus 1 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
How active are Chizy: AI Chatbot & Live Chat reviews?
Chizy: AI Chatbot & Live Chat has received 9 reviews in the last 30 days, 58 in the last 90 days. The 30-day pace is slower than the 90-day pace — review volume is decelerating. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.