Side-by-side comparison
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Metric | Chaty Chat Buttons & WhatsApp | Shopify Inbox |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.6 ★ |
| Total reviews | 330 | ★ 5.8k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Pricing tiers | 4 tiers | — |
| Listed features | ★ 5 | 4 |
| Featured placements | 1 |
On the measured data here, Shopify Inbox leads on more dimensions (4 vs 2). Pick Chaty Chat Buttons & WhatsApp if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chaty Chat Buttons & WhatsApp audit • Shopify Inbox audit
| Field | Chaty Chat Buttons & WhatsApp | Shopify Inbox |
|---|---|---|
| Tagline | ||
| Listing audit | 88/100 listing audit | 85/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| ★ 4 |
| Review velocity (30d) | 2 new | ★ 12 new |
|---|
| Languages | 1 supported | 21 supported |
|---|
| Listed since | Nov 2019 | Aug 2019 |
|---|
| Listed |
|---|
| Keyword | Chaty Chat Buttons & WhatsApp | Shopify Inbox |
|---|---|---|
| chat | #10 | #2 |
| chat button | #3 | #23 |
| ai live chat | #31 | #69 |
| live chat | #143 | #7 |
| messenger | #1 | #161 |
| Signal | Chaty Chat Buttons & WhatsApp | Shopify Inbox |
|---|---|---|
| Average rating | 4.9 ★ (330) | 4.6 ★ (5.8k) |
| Rating distribution | 597% 42% 30% 20% 11% | 580% 48% 33% 22% 18% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +2 | +12 |
| Reviews · last 90 days | +27 | +126 |
good
Excellent
Good app, straight to the point
Really helpful and very responsive team. I'm glad that they developed this app.
Both Chaty Chat Buttons & WhatsApp and Shopify Inbox offer a free plan. Chaty Chat Buttons & WhatsApp lists no paid plan with a published price; Shopify Inbox lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chaty Chat Buttons & WhatsApp has the higher average rating (4.9★ from 330 reviews) compared to Shopify Inbox (4.6★ from 5,808 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chaty Chat Buttons & WhatsApp holds the higher average rating (4.9★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Shopify Inbox has more published reviews to read for user-reported install experience (5,808 vs 330).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chaty Chat Buttons & WhatsApp has 330 published reviews; Shopify Inbox has 5,808 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chaty Chat Buttons & WhatsApp and Shopify Inbox both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chaty Chat Buttons & WhatsApp" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
None
var vild med denne app indtil den blev opdateret. totalt uprofessionelt setup nu - man kan ikke se hvem man chatter med og træningen med agenten er mangelfuld og man kan ikke få rullet de oprindelige indstillinger tilbage - så fra at den var til 5 stjerner er den nu kun til 0 stjerner - hvis jeg kunne give det! Troede
So easy for my customers to message me and I love that it informs me immediately, unlike an email.