Side-by-side comparison
AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent.
| Metric | Chatty AI Chatbot & Live Chat | Ustam: AI Commerce Team |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 1.9k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
Chatty AI Chatbot & Live Chat and Ustam each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatty AI Chatbot & Live Chat audit • Ustam: AI Commerce Team audit
| Field | Chatty AI Chatbot & Live Chat | Ustam |
|---|---|---|
| Tagline | ||
| Listing audit | 95/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Featured placements |
|---|
| 2 |
| — |
| Languages | 7 supported | 9 supported |
|---|
| Listed since | Jun 2022 | Feb 2026 |
|---|
| Listed |
|---|
| Keyword | Chatty AI Chatbot & Live Chat | Ustam |
|---|---|---|
| messenger | #6 | #84 |
| inbox | #2 | #220 |
Not featured in any section recently.
| Signal | Chatty AI Chatbot & Live Chat | Ustam |
|---|---|---|
| Average rating | 4.9 ★ (1.9k) | — |
| Rating distribution | 596% 43% 30% 20% 11% | 5— 4— 3— 2— 1— |
Thanks Hazel for all your help :)
Very nice and fast response. Hazel helped me a lot in a short while.
Customer service is quick, very helpful, and friendly. Andy, has been especially helpful in working through an issue we had with the service.
Great support and very helpful setup assistance. Hazel was quick to respond, explained everything clearly, and helped get our AI agent working properly. Really appreciated the fast turnaround and friendly service. Thank you!
Both Chatty AI Chatbot & Live Chat and Ustam: AI Commerce Team offer a free plan. Chatty AI Chatbot & Live Chat lists no paid plan with a published price; Ustam: AI Commerce Team lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chatty AI Chatbot & Live Chat holds the higher average rating (4.9★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chatty AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (1,882 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatty AI Chatbot & Live Chat has 1,882 published reviews; Ustam: AI Commerce Team has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chatty AI Chatbot & Live Chat and Ustam: AI Commerce Team both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ustam: AI Commerce Team" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
None
Andy was great at helping and solving our issue today. Highly recommend this app
No reviews yet.