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1. Listing metadata
Field-level data| Chaterimo | Chatty AI Chatbot & Live Chat | |
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| Chaterimo | Chatty AI Chatbot & Live Chat | |
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Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.
| Metric | Chaterimo: GenAI‑powered chat | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Rating | 4.4 ★ | ★ 4.9 ★ |
| Total reviews | 13 | ★ 1.8k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | — | 48 new |
| Languages | 8 supported | 1 supported |
| Listed since | Oct 2024 | Jun 2022 |
Based on the data on this page, Chatty AI Chatbot & Live Chat is the stronger choice for most Shopify App Store merchants — 4.9★ vs Chaterimo: GenAI‑powered chat's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chaterimo: GenAI‑powered chat at Free plan available, Chatty AI Chatbot & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Chatty AI Chatbot & Live Chat has the larger user base (1,801 reviews vs 13), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chaterimo: GenAI‑powered chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chatty AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chaterimo: GenAI‑powered chat's 13-review base may include the workflow context that matches your specific use case better than Chatty AI Chatbot & Live Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chaterimo: GenAI‑powered chat audit • Chatty AI Chatbot & Live Chat audit
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| Last updated | — | — |
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| Keyword | Chaterimo | Chatty AI Chatbot & Live Chat |
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| customer service chatbot | #1 | #9 |
| customer support chatbot | #1 | #12 |
| ai sales chatbot | #54 | #6 |
| ai chatbot for sales | #50 | #16 |
| agent ai | #26 | #62 |
Not featured in any section recently.
| Signal | Chaterimo | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Average rating | 4.4 ★ (13) | 4.9 ★ (1.8k) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 43% 30% 20% 11% |
| Reviews · last 7 days | — | +10 |
| Reviews · last 30 days | — | +48 |
| Reviews · last 90 days | — | +124 |
No reviews yet.
Both Chaterimo: GenAI‑powered chat and Chatty AI Chatbot & Live Chat offer paid plans only. Chaterimo: GenAI‑powered chat starts at Free plan available; Chatty AI Chatbot & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chatty AI Chatbot & Live Chat has the higher average rating (4.9★ from 1,801 reviews) compared to Chaterimo: GenAI‑powered chat (4.4★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chaterimo: GenAI‑powered chat fits better if you prioritize broader integrations; Chatty AI Chatbot & Live Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Chatty AI Chatbot & Live Chat has more onboarding documentation maturity (1,801 reviews vs 13), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
This app is a great asset to get more personnally to the customers. And great support too!
great service and app henzel is the best
Great staff assistance and easy set up!! I highly recommend Chatty !! Thanks allot !
Je n'ai pas l'habitude de mettre des avis, mais là j'ai été agréablement surpris par le sérieux et la rapidité du service client. Je recommande cette application.
Chaterimo: GenAI‑powered chat typically suits early-stage and growth-mode stores based on its review-base composition (13 reviews). Chatty AI Chatbot & Live Chat aligns more with early-stage and growth-mode stores (1,801 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chaterimo: GenAI‑powered chat and Chatty AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chaterimo: GenAI‑powered chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
