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1. Listing metadata
Field-level data| Chatbase | DC | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed | ||
| Last updated | — | — |
| Chatbase | DC | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Chatbase | DC: WhatsApp Marketing + API |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.8 ★ |
| Total reviews | 25 | ★ 217 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2026 | Jan 2021 |
Chatbase edges out DC: WhatsApp Marketing + API on rating (4.9★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Chatbase at Free plan available, DC: WhatsApp Marketing + API at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. DC: WhatsApp Marketing + API has the larger user base (217 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chatbase's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chatbase; mid-market and enterprise merchants with specific feature requirements should evaluate both — DC: WhatsApp Marketing + API's 217-review base may include the workflow context that matches your specific use case better than Chatbase's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatbase audit • DC: WhatsApp Marketing + API audit
| Keyword | Chatbase | DC |
|---|---|---|
| helpdesk | #31 | #18 |
| help center | #25 | #26 |
| chatbot ai | #45 | #10 |
| ai chatbot | #34 | #38 |
| chatbot | #43 | #49 |
Both Chatbase and DC: WhatsApp Marketing + API offer paid plans only. Chatbase starts at Free plan available; DC: WhatsApp Marketing + API starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chatbase has the higher average rating (4.9★ from 25 reviews) compared to DC: WhatsApp Marketing + API (4.8★ from 217 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatbase fits better if you prioritize rating consistency; DC: WhatsApp Marketing + API is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. DC: WhatsApp Marketing + API has more onboarding documentation maturity (217 reviews vs 25), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatbase typically suits early-stage and growth-mode stores based on its review-base composition (25 reviews). DC: WhatsApp Marketing + API aligns more with early-stage and growth-mode stores (217 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatbase and DC: WhatsApp Marketing + API both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatbase" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
