DC: WhatsApp Marketing + API for Shopify App Store
By DelightChat
DC: WhatsApp Marketing + API is the #10 ranked helpdesk app on Shopify, with a 4.8 average rating from 216 reviews, with a free plan available, as of July 10, 2026.
DC: WhatsApp Marketing + API is a Shopify App Store app by DelightChat, launched January 2021. With a rating of 4.8★ from 216 reviews, it currently ranks #10 in the Helpdesk category.
AppRanks data: DC: WhatsApp Marketing + API ranks #10 in Helpdesk on Shopify App Store, placing it in the top 5% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
DC: WhatsApp Marketing + API is a category-leading Shopify app with a growing review traction. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 216 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by DelightChat — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
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About DC: WhatsApp Marketing + API
How DC: WhatsApp Marketing + API works
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
Screenshots
Key features
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.
- AnalyticsAccess and analyze data to gain insights into your business performance.Niche
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.Common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.
- Cart DiscountsApply discounts at checkout to incentivize purchases.Common
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Niche
- Conversion TrackingTrack and measure conversion rates to optimize marketing efforts.Common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Common
- Customer Feedback SurveysGather customer insights through targeted feedback surveys.
- Dedicated Account ManagerWork with a dedicated account manager for tailored support.Niche
- Exclusive Discount OffersCreate and manage exclusive discount offers for customers.Differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.Niche
- Exit Intent Pop-UpsReduce bounce rates with warning and exit intent pop-ups.Common
- Limited-Time OffersCreate promotions that are available for a limited time to encourage quick purchases.Common
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Multi-Store SupportOperate multiple stores or domains from a single platform effortlessly.
- Opt-In Pop-UpsUse consent pop-ups to collect customer information and preferences.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.Differentiator
- Pop-Up BuilderCreate customizable pop-up widgets to engage visitors on your site.Common
- ReportingGenerate and view reports on various metrics and data.Common
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.
- Self-Service PortalAllow customers to manage their accounts and access resources independently.
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Common
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Differentiator
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Targeting RulesEstablish rules to target specific customer segments or behaviors.Differentiator
- Template ManagementCreate and manage templates for consistent branding and messaging.Common
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.
- Advanced Trigger ManagementSet up advanced triggers to initiate automated actions based on events.Differentiator
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.Differentiator
- WhatsApp APIIntegrate WhatsApp messaging capabilities into your application.Differentiator
- Automated CommunicationSend automated messages and responses to engage customers effectively.Common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.table-stakes
- Order Confirmation MessagesSend automated messages confirming customer orders after purchase.Differentiator
- WhatsApp AutomationAutomate interactions on WhatsApp to enhance customer engagement.Differentiator
Pricing plans
Startup29/month
|
Scale99/month
|
Most popular Growth299/month
|
Category rankings
As of Jul 10, 2026- Helpdesk#10of 217Top 5%
- Abandoned cart#20of 312Top 7%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
DC: WhatsApp Marketing + API ranks for 33 keywords across Shopify App Store. Here are the top 3:
- Rank #14
- 2.helpdeskRank #18
- Rank #5
Competitors & alternatives
DC: WhatsApp Marketing + APIdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is DC: WhatsApp Marketing + API?
DC: WhatsApp Marketing + API is an app for Shopify. It currently holds a 4.8-star rating from 216 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by DelightChat.
Is DC: WhatsApp Marketing + API free?
DC: WhatsApp Marketing + API does not offer a permanent free plan on Shopify. Pricing starts at 29, and the listed tiers are Startup, Scale, Growth. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses DC: WhatsApp Marketing + API?
DC: WhatsApp Marketing + API is actively installed across Shopify stores tracked by AppRanks. Its review base of 216 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Helpdesk category on Shopify.
Where does DC: WhatsApp Marketing + API rank on Shopify?
DC: WhatsApp Marketing + API currently sits at position #10 in the Helpdesk category on Shopify. That places it in the top 5% of 217 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does DC: WhatsApp Marketing + API integrate with?
DC: WhatsApp Marketing + API lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Flow, Email, Facebook Messenger & Comments, Instagram DM & Comments, Live Chat, Razorpay Payment Gateway, plus 1 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.