How does AppRanks pick the top Wordpress live chat apps for WordPress Plugin Directory?

Apps appear here because WordPress Plugin Directory itself classifies them under Wordpress live chat — AppRanks does not editorially add or remove apps from this category set. Within the category, ranking uses average rating times the natural log of review count (rating × ln(reviewCount + 1)), which keeps a single 5-star outlier from leapfrogging an established listing while still letting a very-well-rated mid-volume app rank above a poorly-reviewed giant. The page refreshes daily from the canonical WordPress marketplace listing. AppRanks does not accept payment to alter ranking on public surfaces.

How often does this wordpress live chat apps list update?

Every 24 hours. AppRanks pulls fresh rating, review count, and pricing-tier data from each app's WordPress marketplace listing nightly. Apps that lose WordPress Plugin Directory's category tag (e.g., a developer changes the listing's primary category) drop off in the next nightly snapshot. The page itself is cached at the CDN for 1 hour to absorb traffic spikes, so during a refresh window the visible list lags the underlying data by at most one hour.

What does "Pick if" mean on each top-3 entry?

"Pick if" is a data-derived recommendation that surfaces the most useful selection criterion for that app — high rating with deep review base means category default; free tier with broad adoption means budget-first pick; high rating with moderate review count means satisfaction-led pick. The framing is generated from the same rating + review count + pricing data shown on the card, not from editorial judgment or paid placement.

Where can I see the full methodology and audit scoring?

The full methodology — including the rating × ln(reviewCount + 1) blend, refresh cadence, conflict-of-interest policy, and the per-app audit-score breakdown — is documented on the AppRanks About page and the audit-score glossary entry. Every app on this list also has a dedicated audit page that walks through title, content, visuals, pricing, and category-tag scoring against the marketplace's published standards.

10 Best Wordpress live chat Apps for WordPress (2026)

AppRanks

rating × ln(reviewCount + 1)

#1
IMsupporting Live Chat & AI Chatbot
Ranks #1 in the WordPress Plugin Directory wordpress live chat category as a category-leading listing. Currently has an early-stage review volume (2 reviews). Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — IMsupporting Live Chat & AI Chatbot holds a 5.0-star average across 2 reviews in the wordpress live chat category.
View audit Compare to #2 →
#2
PGreca Chat
Ranks #2 in the WordPress Plugin Directory wordpress live chat category as a mixed-rating listing. An early-stage review volume (0 reviews) with a no-rating average. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging wordpress live chat option — PGreca Chat ranks #2 on WordPress Plugin Directory and is still building review depth.
View audit Compare to #1 →
#3
Zoho SalesIQ – Live chat, chatbots, and visitor tracking
Ranks #3 in the WordPress Plugin Directory wordpress live chat category as a well-rated listing. Tracks at no-rating across 7 reviews — early-stage review volume. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging wordpress live chat option — Zoho SalesIQ – Live chat, chatbots, and visitor tracking ranks #3 on WordPress Plugin Directory and is still building review depth.
View audit Compare to #2 →
#4
3CX Free Live Chat, Calls & Messaging
Holds position #4 in the WordPress Plugin Directory wordpress live chat category as a highly rated listing. Currently has a growing review traction (821 reviews). Refresh: daily from the source marketplace.
View audit Compare to #3 →
#5
Live Chat Plugin for WooCommerce – LiveChat
Currently sits at #5 in the WordPress Plugin Directory wordpress live chat category as a highly rated listing. An early-stage review volume (22 reviews) with a no-rating average. Refresh: daily from the source marketplace.
View audit Compare to #4 →
#6
Live Chat & AI Chatbot – onWebChat
Holds position #6 in the WordPress Plugin Directory wordpress live chat category as a highly rated listing. Tracks at no-rating across 24 reviews — early-stage review volume. Refresh: daily from the source marketplace.
View audit Compare to #5 →
#7
LiveAgent – Omnichannel Help Desk & Live Chat Software
Currently sits at #7 in the WordPress Plugin Directory wordpress live chat category as a well-rated listing. Currently has an early-stage review volume (32 reviews). AppRanks tracks this listing on a 24-hour cycle.
View audit Compare to #6 →
#8
Live Chat by User.com
Holds position #8 in the WordPress Plugin Directory wordpress live chat category as a category-leading listing. An early-stage review volume (2 reviews) with a no-rating average. AppRanks tracks this listing on a 24-hour cycle.
View audit Compare to #7 →
#9
KP Fastest Tidio Chat
Currently sits at #9 in the WordPress Plugin Directory wordpress live chat category as a category-leading listing. Tracks at no-rating across 11 reviews — early-stage review volume. AppRanks tracks this listing on a 24-hour cycle.
View audit Compare to #8 →
#10
Live Chat Plugin for Elementor – LiveChat
Holds position #10 in the WordPress Plugin Directory wordpress live chat category as a mixed-rating listing. Currently has an early-stage review volume (2 reviews). Source: WordPress Plugin Directory's own published category position.
View audit Compare to #9 →

At-a-glance comparison

Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 10 wordpress live chat apps on WordPress Plugin Directory.

#	App	Rating	Reviews	Pricing
1	IMsupporting Live Chat & AI Chatbot	5.0★	2	—
2	PGreca Chat	0.0★	0	—
3	Zoho SalesIQ – Live chat, chatbots, and visitor tracking	4.1★	7	—
4	3CX Free Live Chat, Calls & Messaging	4.6★	821	—
5	Live Chat Plugin for WooCommerce – LiveChat	4.5★	22	—
6	Live Chat & AI Chatbot – onWebChat	4.7★	24	—
7	LiveAgent – Omnichannel Help Desk & Live Chat Software	4.2★	32	—
8	Live Chat by User.com	5.0★	2	—
9	KP Fastest Tidio Chat	4.8★	11	—
10	Live Chat Plugin for Elementor – LiveChat	3.0★	2	—

Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.

Frequently asked

How does AppRanks pick the top Wordpress live chat apps for WordPress Plugin Directory?: Apps appear here because WordPress Plugin Directory itself classifies them under Wordpress live chat — AppRanks does not editorially add or remove apps from this category set. Within the category, ranking uses average rating times the natural log of review count (rating × ln(reviewCount + 1)), which keeps a single 5-star outlier from leapfrogging an established listing while still letting a very-well-rated mid-volume app rank above a poorly-reviewed giant. The page refreshes daily from the canonical WordPress marketplace listing. AppRanks does not accept payment to alter ranking on public surfaces.
How often does this wordpress live chat apps list update?: Every 24 hours. AppRanks pulls fresh rating, review count, and pricing-tier data from each app's WordPress marketplace listing nightly. Apps that lose WordPress Plugin Directory's category tag (e.g., a developer changes the listing's primary category) drop off in the next nightly snapshot. The page itself is cached at the CDN for 1 hour to absorb traffic spikes, so during a refresh window the visible list lags the underlying data by at most one hour.
What does "Pick if" mean on each top-3 entry?: "Pick if" is a data-derived recommendation that surfaces the most useful selection criterion for that app — high rating with deep review base means category default; free tier with broad adoption means budget-first pick; high rating with moderate review count means satisfaction-led pick. The framing is generated from the same rating + review count + pricing data shown on the card, not from editorial judgment or paid placement.
Where can I see the full methodology and audit scoring?: The full methodology — including the rating × ln(reviewCount + 1) blend, refresh cadence, conflict-of-interest policy, and the per-app audit-score breakdown — is documented on the AppRanks About page and the audit-score glossary entry. Every app on this list also has a dedicated audit page that walks through title, content, visuals, pricing, and category-tag scoring against the marketplace's published standards.

Methodology details: /glossary/audit-score · /about.

The 10 Best Wordpress live chat Apps for WordPress Plugin Directory (2026)

At-a-glance comparison

Frequently asked

Track these rankings over time