Simplesat for Support is the #5 ranked surveys and reviews app on Zendesk, with a 5.0 average rating from 28 reviews, with a free plan available, as of Sep 10, 2026.
Simplesat for Support is a Zendesk Marketplace app by Simplesat. With a rating of 5.0★ from 28 reviews, it currently ranks #5 in the Surveys and Reviews category.
AppRanks data: Simplesat for Support ranks #5 in Surveys and Reviews on Zendesk Marketplace, placing it in the top 4% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Simplesat for Support is a category-leading Zendesk app with a limited review volume. It is listed in the Surveys and Reviews category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 28 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Simplesat — established developer track record
Cons
- −Limited review base (28) — ratings can shift significantly with new feedback
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See Simplesat for Support's alternatives ranked by audit score, rating, and review velocity.
About Simplesat for Support
How Simplesat for Support works
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Add one-click CSAT, CES, or NPS surveys to Zendesk email triggers. It only takes minutes.
Simplesat offers:
Fun and visually engaging surveys
More versatile delivery options
Multi-question surveys with conditional logic
Automated sharing of 5-star reviews
Rating and ticket info synced both ways
Add CSAT, CES, 5-Star, or NPS surveys to solved ticket emails
Embed one-click surveys directly into solved ticket Zendesk email notifications. The copy/paste process takes less than 5 minutes!
Works with Zendesk's event-based triggers or time-based automations. Inserting your survey in existing notifications means no extra emails for your clients.
Enhance Zendesk with Simplesat's deep integrations
Take your Zendesk experience to the next level by installing the Simplesat Zendesk App. With the app, you can seamlessly integrate Simplesat into Zendesk's interface, making feedback management even more transparent and convenient.
Key features of the Simplesat Zendesk App:
Easy accessibility: Simplesat is readily available from your Zendesk interface, ensuring effortless access from any Zendesk page.
Comprehensive user feedback: The app adds a right sidebar panel within Zendesk, providing access to user-specific feedback, including ratings and comments. In tickets, you can view related feedback specific to that ticket, while in the user view, you can see all feedback from that user.
To learn more about the Simplesat Zendesk App and its installation, refer to the installation instructions and further details at the top of this page.
Learn how we handle your data in our privacy policy.
Screenshots
Category rankings
As of Sep 10, 2026- Surveys and Reviews#5of 125Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Simplesat for Support ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #11
Competitors & alternatives
Simplesat for Support doesn't have curated competitor matchups yet. Other tracked surveys and reviews apps on Zendesk:
Where Simplesat for Support stands in the Surveys and Reviews category
Simplesat for Support ranks #5 of 125 apps in the Surveys and Reviews category, placing it in the top 4% of the listing.
Frequently asked questions
What is Simplesat for Support?
Simplesat for Support is an app for Zendesk. It currently holds a 5.0-star rating from 28 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Surveys and Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Simplesat.
Who uses Simplesat for Support?
Simplesat for Support is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys and Reviews category on Zendesk.
Where does Simplesat for Support rank on Zendesk?
Simplesat for Support currently sits at position #5 in the Surveys and Reviews category on Zendesk. That places it in the top 4% of 125 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.